Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Job Purpose and Summary:

The Manager of Inventory, Quality, and Control is responsible for overseeing all aspects of inventory management (core production, NPI/Damages, cycle counts, slotting) and quality assurance (security, investigations, root cause analysis, inventory variance investigation) within the distribution center.

This position reports to the IQC Regional Director and collaborates across the supply chain network to create, develop, and improve processes and procedures to maximize operational efficiencies in collaboration with Distribution Operations, Corporate Compliance, Corporate Asset Protection, Security, Finance, and COE's. All duties are to be performed in accordance with CVS Health policies, practices, and procedures.

Driving the performance of assigned operational areas within a distribution center facility will be critical. This individual will also contribute to profit, expense, and customer service goal achievement as well as compliance with organizational standards and regulatory requirements.

Primary Job Duties & Responsibilities:

Process Improvement (20%)

• Identify opportunities to streamline inventory management processes and enhance efficiency
• Implement best practices and innovative solutions to optimize inventory accuracy and minimize 8 wastes
• Drive initiatives to improve safety, quality, delivery, cost, and inventory metrics
• Strategically manage slotting activities and projects aligned to the continuous improvement roadmap

Inventory Management (20%)

• Develop and implement inventory control procedures to ensure accurate inventory levels
• Coordinate and conduct regular cycle counts, inventory audits, and reconciliations to minimize discrepancies
• Analyze inventory data and trends to identify opportunities for process improvements and cost savings
• Work closely with procurement and logistics teams to optimize inventory levels and ensure timely replenishment

Quality Assurance (20%)

• Establish and enforce quality standards for incoming and outgoing products, ensuring compliance with regulatory requirements and company policies
• Implement quality control measures to identify and address defects or discrepancies in products, packaging, and documentation as well as in process and personnel
• Conduct regular inspections and quality audits to assess the effectiveness of quality management systems
• Join forces with cross-functional teams to drive root cause analysis and corrective actions in line with the CVS operating system

Team Leadership (20%)

• Lead and mentor a team of inventory control and quality assurance associates, providing guidance, training, and performance feedback
• Foster a culture of accountability, collaboration, and continuous improvement within the department
• Ensure that all team members adhere to safety protocols and compliance standards at all times

Asset Protection (20%)

• Manage, coordinate (in conjunction with DC Management), and control activities relating to asset protection and loss containment
• Oversee the implementation and management of security measures to protect company assets, reduce shrink, and ensure a safe environment for employees and vendors
• Build security and alarm systems, conduct investigations (actual and suspected), and coordinate with law enforcement agencies

Education:  Bachelor Degree in Supply Chain Management, Business Administration, or a related field preferred or verifiable High School Diploma/GED accompanied by 10+ years of related on the job experience in lieu of degree

Prior Work Experience: 8 to 10 years of related work experience required

Essential Qualifications and Functions:

• 5+ years of experience in inventory control, quality management, asset protection, or related roles, preferably in a distribution or logistics environment
• Strong understanding of inventory management principles, quality assurance standards, investigations, and regulatory requirements
• Proven leadership skills with the ability to effectively manage a team and drive results
• Excellent analytical, problem-solving, and decision-making abilities
• Proficiency in inventory management software and MS Office applications
• Strong communication and interpersonal skills, with the ability to collaborate cross-functionally and influence stakeholders at all levels
• Regular and reliable on-site attendance
• 5% travel

Preferred Qualifications:

• APICS CPIM or CLTD certification
• Six Sigma Green Belt certification
• PMP certification
• LP Qualified (LPQ) or LP Certified (LPC) certification
• Understanding of Government Regulatory expectations (OSHA,DEP, FDA)

Pay Range

The typical pay range for this role is:

$54,300.00 - $119,340.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 09/03/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.