Posted:
9/27/2024, 7:54:29 AM
Location(s):
Ontario, Canada ⋅ North Bay, Ontario, Canada
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
Job Description
As the Supervisor of Coordination, you will be responsible for the supervision of the Coordination team in addition to other administrative functions supporting operational excellence within an assigned branch.
Why you’ll love working here:
Celebration and Recognition programs
Comprehensive health and dental benefit plans
Education allowance for employees and family
Opportunities for career advancement
Employee Assistance Program
Employee perks and exclusive offers
What you’ll do:
Provide in-depth training and onboarding education for new coordination staff
Monitor and provide coaching and performance management to coordinators
Run and review daily, weekly monthly reports and provide action plans to reduce missed care
Create and maintain work schedules for coordination team
Work with coordination teams to ensure all vacation and time off requests have coverage for patients in consultation with supervisors
Monitor key metrics such as missed care, canceled visits, and referral acceptance and hold coordination team accountable to meet set targets
Review tracking tools and follow up with Coordinators to ensure compliance
What you bring:
Minimum qualifications of 1-2 years of post-secondary education and 1-3 years of job-related supervisory experience, or equivalent combination of education and experience
Strong proficiency in all aspects of Microsoft office; with proven skills in Word and Excel
Keen attention to detail, ability to prioritize, multitasking skills and organizational skills
Experience in customer service
Experience in the health care field an asset
Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible! Join a winning team and let’s succeed together!
ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.
Website: https://paramed.com/
Headquarter Location: Bancroft, Ontario, Canada
Employee Count: 10001+
Year Founded: 1974
IPO Status: Private
Industries: Health Care