Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Sr. Director of Strategic Alliances

This position will report directly to the VP of Strategic Partnerships and Business Development for Software/Vertical Markets/Genius POS, leading the partnerships team.

Job Description:
The Senior Director of Strategic Alliances is responsible for cultivating strategic partnerships and driving business development efforts. This role is specifically charged with partnership strategy, forging and maintaining partnerships for Global Payments’ Zego business unit, a leading property management software company providing solutions for resident billing, payments, and property operations.. The Senior Director of Strategic Alliances drives revenue-generating initiatives with and through partnerships, and accelerates Global Payments’ expansion into the property management space by negotiating and implementing commercial partner agreements.

Develop the alliances strategy, working closely with various stakeholders - Product strategy, Product Management, Development, Sales, and Marketing.  Provide guidance to map partner capabilities and priorities with Global Payments Products team goals and strategies to meet/exceed revenue targets. Ensure effective collaboration with the partners to build a mutual agreeable plan for success; establish partner performance criteria and drive partners to support Global Payments business successfully.

Responsibilities:

• Develop, grow and manage Zego’s strategic payment partnerships to further expand and enhance Zego’s platform of payment solutions,  ensuring Zego’s vision is aligned with partner and client goals and objectives.
• Lead a partnerships team composed of 7 team members managing the full partnership lifecycle, from strategy and inception, to go to market motion, and ongoing partner support.
• Collaborate with Product, Sales, Marketing, Legal, Operations and other leadership to align partnerships with company strategy.  Coordinate with Zego Marketing as it pertains to existing and new offerings, and Zego Sales team for enablement of current and new product and program offerings to maximize adoption and revenue.
• Manage and grow current partner initiatives with existing partners as well as creation of proactive new programs and initiatives to drive revenue via payment partner channels.
• Identify, evaluate and negotiate strategic partnership opportunities, performing partner due diligence using the findings of market research, product and technical assessment, and  assessing the viability of alternative opportunities, presenting recommendations to executive management.
• Lead complex meetings and negotiations with potential partners to pursue business opportunities and protect our business interests.
• Locate and propose potential business deals by prospecting partners and discovering and exploring the opportunities provided by those potential partnerships.
• Manage the team to design and construct analytical frameworks to make decisions and identify business and operational opportunities and risk creating strategic, business and financial rationale and analytics in support of commercial deals.
• Steer internal advocacy efforts to invest in current partnerships and advocate for Zego strategy, promoting collaboration across the Zego and Global Payments organization.
• Create and maintain commercial best practices to drive go-to-market planning, coordination and execution.

Behavioral Competencies and Skills:

• Effectively communicates across the Zego  and partner organizations, clearly articulating the business vision, key objectives, and timelines and contributions as it pertains to assigned payment partners;
• Embodies a collaborative and consensus-driven approach to decision-making;
• Responsibility to enable the sales team to be successful in driving revenue related to payment partners;
• Strategist: Recognizes opportunities within the market and quickly mobilizes to take advantage of those opportunities;
• Collaboration and Influencing: Build strong and open working relationships characterized by mutual respect between superiors, peers and subordinates within the organization. A skilled communicator, initiating input and reconciling opposing views. Accessible and approachable, respecting intellectual integrity and valuing individuality;
• Results Orientation: Achieves superior results, enabling successful programs and partner-enabled product enhancements, and driving revenue through collaboration with Zego Product, Sales, Marketing and Operations teams.
• Responsibility to develop strong and effective partnerships with payment executives and operating teams in multiple geographies.
• Experience managing commercial deals through the entire lifecycle; deal management, deal structuring, negotiation and leadership skills; ability to structure key terms and conditions to accommodate specific risks and constraints; demonstrated ability managing referral pipelines with partners.
• Ability to work independently within a complex and often ambiguous environment, to drive rigorous, fact-based recommendations to stakeholders and to juggle multiple initiatives at once.
• Ability to quickly assess an opportunity's potential, leveraging fact-based analyses and industry experience
• Exceptional written and oral communication skills, exceptional interpersonal skills and the proven ability to influence and communicate effectively across regional and functional lines.

Qualifications:

• Bachelor’s Degree required
• 5+ years of successful partner sales and management
• 5+ years experience with Property Management solutions,  payment and/or software  solutions
• Strong written, verbal and presentation skills
• Track record of success building and maintaining relationships with partners and clients
• Demonstrated ability to work with large, cross-functional (e.g. product, sales, marketing, legal and operations) teams.
• Ability to travel up to 40%.

At Global Payments our vision is to be “Champions of Inclusion.” We are fully committed and focused on creating a better tomorrow in the communities in which we live and work. We aspire to ensure fair treatment, access, opportunity and advancement for all team members. We believe all team members should be able to bring their true, authentic selves to the workplace and feel accepted, engaged and understood.

Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/

Applicants MUST be authorized to work in the U.S. We are unable to sponsor or take over Sponsorship of an Employment and/or Student Visa at this time or any time in the near future for sponsorship. 

This position is eligible to be considered for remote hiring anywhere in the USA.

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Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].