Senior Product Manager

Posted:
10/11/2024, 3:23:36 PM

Location(s):
Lehi, Utah, United States ⋅ Utah, United States

Experience Level(s):
Senior

Field(s):
Product

Seis is banking built for the 44 million native Spanish speakers living in the US.

We treat Spanish speakers as first class citizens & are ending dial 2 for español.

Our mission is to build the most delightful, full-service banking experience for anyone who wants to bank in their native Spanish. Our goal is to make such an amazing banking experience that people will wish they spoke Spanish so they could bank with us.

Our 1st product was a debit card + checking account that has 100s of thousands of customers. Our 2nd product is the Seis Silver Credit Card, which helps our customers begin to build their credit as soon as they get to the us.

We’ve been covered by CNN, Univision, CNN Español, Solo Dinero, and other press outlets.

We’ve raised more than $34 million from world class investors, including Y Combinator, Goodwater Capital, F Prime (Fidelity), Album VC, Peterson Ventures, and some of the biggest names in fintech, including Immad Akhund (CEO Mercury), Arash Ferdowsi (Cofounder Dropbox), Max Mullen (Cofounder Instacart), Sam Hodges (CEO Vouch Insurance), Jack Altman (Cofounder Lattice), Dan Romero (Coinbase), Elad Gil, Shrug Capital, and others.

What You’ll Do

  • Own the program management for Seis’ suite of banking products, ensuring they meet both customer needs and regulatory standards.

  • Manage relationships with key partners, such as Visa, ensuring all compliance, operational processes, and limits (e.g., check deposit limits) are clearly defined for internal teams to implement.

  • Collaborate with cross-functional teams (product, engineering, compliance) to align product features with the bank’s requirements and customer needs.

  • Drive the strategic vision for Seis’ program management, working closely with leadership to ensure the banking app continues to deliver exceptional value for its customers.

  • Lead the charge in reducing scope and improving speed, without compromising on quality, by understanding what’s essential to customers and navigating potential roadblocks with partners.

  • Dive into complex, often ambiguous product challenges to identify and implement effective solutions.

  • Representar la voz de los clientes hispanohablantes de Seis, garantizando que la experiencia bancaria refleje sus necesidades y perspectivas únicas.

Who You Are

  • Dominio del español a nivel nativo, con comprensión cultural de los clientes de Seis.

  • 5+ years of experience in product or program management, with a proven track record of navigating difficult roadblocks.

  • A strong problem solver who thrives on uncovering solutions that benefit the customer, even if the path isn’t clear.

  • Empathetic and customer-focused, with the ability to set aside personal preferences and focus on what’s best for the customer.

  • Highly collaborative, with the ability to work closely with engineers to understand technical constraints and navigate practical solutions.

  • A curious and adaptable leader, eager to ask the right questions and challenge assumptions to get the best results for the team and customers.

  • Experience managing third-party partnerships and ensuring products meet complex regulatory requirements.

Additional Info

  • We’ll pay for relocation to Utah if you aren’t already here

  • We work in office Mon/Wed/Fri

  • We offer excellent & fully paid medical, dental, and vision insurance

  • Maternity & paternity leave available for new parents

  • 401k available