Product Analyst - Pune, India 
Are you passionate about solving problems through data? Do you have experience deep diving into product performance and determining growth opportunities by systematically looking at a series of metrics.? If you have a track record of driving product success through data analysis and consumer centric thinking and have a bias for action, then it’s time to join Western Union’s Digital Product team as a Product Analyst. Join Western Union as a Product Analyst.

Western Union powers your pursuit 
In this role you will work as a member of the Digital Product team. You will be responsible for collecting, analyzing, and interpreting data to guide business and product decisions. This role requires a deep understanding of data analytics, strong communication skills, and the ability to collaborate with cross-functional teams.

Role Responsibilities 

• Collect, analyze, and interpret data to deliver insights that can enhance product performance, user experience, and customer satisfaction.
• Create, maintain and update dashboards and reports to track key product metrics of new product launches and feature updates.
• Build a thorough understanding of Western Union’s customer journey to deep dive into various performance metrics, identifying customer pain points and product opportunities.
• Be the expert in all analytical tools used at WU, building deep sensitivity for data accuracy, completeness, and consistency.
• Analyze market trends, customer needs, and competitive landscapes to take informed product decisions.
• Collaborate with stakeholders across cross-functional teams and ensure clear communication on product performance.

Role Requirements 

• Bachelor’s degree in engineering, data science, statistics and/ or an MBA.
• Proven 3-5 years of experience as a product data analyst, preferably within product management or development.
• Proficiency in Excel, and data visualization tools.
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency in Amplitude and Adobe analytics and data visualization tools such as Tableau, Power BI
• Experience within Customer facing Digital product and funnel analysis 

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your India specific benefits include:

• Employees Provident Fund [EPF]
• Gratuity Payment
• Public holidays
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Check up
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Cab Facility
• Relocation Benefit

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-MT #LI-Hybrid

Estimated Job Posting End Date:

11-01-2024

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.