Job Summary

Manage project and sales presentations support to help secure new business, support customer integration, and drive usage of current products. Lead execution of product evaluations and conversions through pre-sales and/or post-sales consulting. Oversee goals, pipeline, travel schedules, and territory management for the specialist team. Manage a team of product experts focused on Medline’s product portfolio and related sales initiatives.

Job Description

Job Responsibilities:

Sales Partnership

• Manage sales strategies to meet overall sales targets.

• Drive and maintain the sales pipeline; grow and retain existing accounts by presenting new solutions.

• Lead sales teams through all phases of the sales cycle.

• Encourage communication between Product, Sales, and Specialist teams.

• Reinforce division strategy through weekly check-ins, goal setting, objection handling, coaching, and pipeline review.

Customer Engagement

• Ensure the team has the tools and knowledge to positively engage customers and support sales.

• Build relationships with key decision-makers and stakeholders; gather and relay customer feedback.

• Own issue resolution and ensure solutions are delivered.

• Determine when additional training or education is needed.

Program Execution / Implementation

• Serve as the lead escalation point and main representative for the specialist team.

• Oversee product conversions and implementation processes.

• Manage multiple initiatives including program creation, trial support and product rollouts.

• Continue to support customers with product usage issues.

Product Development

• Identify product positioning and innovation opportunities for the Specialist team.

• Lead market research to track trends that impact sales, service, or product development.

• Ensure customer and specialist feedback is communicated to appropriate departments for product improvements or new product opportunities.

Management Responsibilities:

• Manage people, set direction, and plan resource allocation.

• Oversee daily operations for the employee group.

• Interpret and implement policies; recommend changes as needed.

• Provide guidance and structure for staff performance.

• Responsible for hiring, pay recommendations, performance reviews, training, staffing needs, work assignments, and meeting deadlines.

Minimum Job Requirements:

Education

• Bachelor’s degree in a business or clinical field.

Work Experience

• Minimum 5 years in product management, product development, or sales.

• At least 4 years in product sales.

Knowledge / Skills / Abilities

• Strong understanding of product, customer, and market needs in Acute sales channel.

• Experience building customer relationships and providing clinical consultative feedback.

• Proven ability to execute sales and marketing strategies.

• Ability to analyze market trends and develop presentations, recommendations, and forecasts.

• Strong problem-solving skills with ability to resolve complex issues.

• Proven project management skills and ability to deliver strategic initiatives.

• Skilled at presenting to senior leadership/C-suite to influence decisions.

• Strong communication planning and implementation skills.

• Proficient in MS Word, Excel, PowerPoint.

• Travel required 50–75%; includes office and medical facility environments.

• May require non-traditional hours (weekends, multiple shifts).

Preferred Job Qualifications:

Work Experience

• Experience leading a professional-level team on product or sales initiatives.

• Experience working with cross-functional groups to identify and implement complex solutions.

• Prefer experience in project management.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$116,000.00 - $174,000.00 Annual

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.