Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role...

We are seeking a Senior Staff, ESM Business Process Architect who will be responsible for designing, modelling, and optimizing enterprise service managementprocesses on the ServiceNow platform to improve business efficiency, effectiveness and compliance.

 

As a key contributor to the Enterprise Service Management (ESM) team, the Senior Staff, ESM Business Process Architect will collaborate with cross-functional teams to ensure the effective management and support of all ESM processes. The role is crucial for enabling the integration and implementation of new and improved ESM functionality and capability in alignment with organizational objectives.

 

This role requires a deep understanding of business operations, process design & improvement methodologies, and an awareness of technology solutions. The individual should have a strong ability to translate business requirements into processes and workflows. They will play a pivotal role in shaping and driving ESM initiatives for functions including IT, HR and Finance. 

Your Responsibilities...

The Senior Staff, ESM Business Process Architect will play a key role in the ESM Service Architecture function, with responsibility to:

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.