Job Description

The Opportunity:

The Recruitment Counselor (RC) is a full-cycle recruiter working with prospective students to provide them with accurate information allowing them to make an informed decision. They may represent the university on occasion at educational fairs and tradeshows, as well as other post-secondary enrollment events. Working within the Student Recruitment Division, the Recruitment Counselor assists with the development of recruitment plans to meet targeted projections by implementing innovative as well as effective recruitment tactics and initiatives. The Recruitment Counselor is responsible for creating and maintaining relationships with prospective students through matriculation; assisting prospective students inquiring about various educational opportunities available through the Worldwide/Online Campus; manage projects as assigned; and assisting other departments such as admissions and advising as required. This position supports excellence in student services at every opportunity and seeks to continuously maintain a healthy relationship with university, military, and corporate affiliations. All RC’s are required to utilize multiple resources and tools throughout their day to day activities for the purpose of effective recruitment.

Please note that due to staffing needs, this position is open to all candidates currently residing in, or planning to relocate to all states within the United States, with the exception of the following states:

California

Washington

Maine

New York

Oregon

Colorado

About Embry-Riddle Aeronautical University:  

At Embry-Riddle, we take pride in our position as the world's largest and most comprehensive university dedicated to aviation and aerospace. Located in Daytona Beach, Florida, and Prescott, Arizona, our esteemed residential campuses offer a prestigious educational experience. However, our commitment to education knows no borders as our Worldwide campus expands our reach globally, providing a world-class education online and at approximately 110 locations across the United States, Asia, Europe, and Central and South America. This breadth of reach ensures that students can access our exceptional programs without geographical limitations. 

With a history spanning nearly a century, we have continually adapted to the dynamic needs of the industries we support. In the Academic Year 2022-23, we welcomed over 11,100 students to our residential campuses and over 19,000 students at our worldwide campus.  

Join our global community and embark on a journey of academic excellence and limitless possibilities. Employees working more than 30 hours a week can enjoy medical, dental and vision benefits, an amazing retirement plan with immediate vesting that includes a 6% gift and up to 4% match, free tuition for employees and their immediate family members, and a generous personal leave program. To find out more about our benefits and why ERAU has been named a “Great College to Work For” for 13 consecutive years, visit our careers page.

Qualifications

Required Skills, Knowledge, and Abilities:

• Must have a minimum of a high school diploma

• Must have a minimum of 1-3 years of excellence in Customer Service and/or 2 years of recruitment experience.

• Proven track record for consistently meeting deadlines with the ability to tactfully handle difficult situations and maintain composure under pressure, often under tight deadlines.

• Must be a dynamic, motivated, and enthusiastic individual with professional recruitment experience in higher education.

• Must have analytical skills, and technical expertise with Microsoft operating systems, Outlook/email, and Internet end-user applications including Salesforce.

• Must demonstrate exceptionally strong verbal and written communication skills.

• Must demonstrate a high standard of personal conduct, professionalism, and integrity and the ability to maintain confidentiality is vital.

• Must be able to provide excellent customer service to coworkers, staff, students, faculty, and customers.

• Must be able to work independently with minimal supervision and demonstrate a willingness to seek guidance and direction as necessary for the performance of duties.

• Must demonstrate excellent organizational skills with keen attention to detail to ensure a high degree of accuracy of all content.

• Must be able to recognize and deal with priorities, recognize and perform duties not directly assigned.

• Must be able to investigate, problem-solve and take corrective action.

• Moderate travel required.

Required Schedule/Availability (all times are EST):

Current need is from 10 AM - 7 PM EST availability, however Monday through Friday: Flexible availability from 8 AM- 8 PM EST required depending on the department needs.

Requirements to be able to drive a university vehicle:

• Must possess and maintain a valid, US driver’s license. In some instances, a valid Class C (CDL) license may be required.
• Must meet the University’s standards for approved drivers. Unacceptable driving records (as stated in the Use of Equipment and Vehicles Procedure 1.17) include the following (for three years from the date of each occurrence):
  • Three (3) or more at-fault accidents and/or moving violations in the previous 36 months.
  • Two (2) or more at-fault accidents or two (2) or more moving violations in the past year.
  • Conviction for driving while impaired (DWI, DUI within the last five (5) years).
  • Conviction for death by vehicle, hit and run, racing, careless and reckless driving, implied consent in the previous five (5) years.
  • Serious violations result in immediate disqualification and revocation of driver privileges. The following are examples of serious violations​:
    • Speeding over 15 mph of the posted limit, driving under the Influence of alcohol or drugs, leaving the scene of an accident, reckless or careless driving, Use of vehicle in (drug trafficking, reckless homicide, soliciting), unlawful use of weapons, driving under suspension or revocation, fleeing a police officer, vehicle theft, Improper or illegal lane change, following too close, and passing a stopped school bus while stop sign is engaged.