Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

Job Title: Inside Sales OmniPod Specialist

Department: 4006 - Canada - Ontario - GTA

Manager/Supervisor: Inside Sales Manager

FLSA Status: Exempt

SOP Group: Administrative Support Workers

Position Overview: Inside Sales Specialist will primarily interact with potential leads and be responsible for identifying, qualifying, and closing sales opportunities.

Responsibilities:

• Place call to leads generated from Sales and Marketing tactics, as well as non-active leads with previous interest
• Support Area Territory Managers to help identify new targets and mature opportunities within territories.
• Educate prospective customers on product, addressing potential objections and gaining commitment to move forward.
• Review enrollment information and establish expectations in terms of insurance confirmation
• Coordinate warm lead hand offs to Area Territory Manager where required, including coordination of product demonstrations
• Interact effectively and respectfully with many internal stakeholders and team members, including support of reimbursement team to obtain required documentation from customers and clinics
• Interact with current customers on product, including those requiring warranty renewal
• Maintain records of correspondence in CRM system.
• Participate in National/Regional meetings and training as requested, as well as assist with events on occasion.
• Help attain sales and lead generation sales targets.
• Performs other duties as assigned.

Education and Experience:

• Bachelor’s Degree and/or equivalent combination of education and experience.
• 3+ years of previous inside sales experience preferred.
• Fully Bilingual and fluent in speaking and writing (French and English).
• Solid analytical and technical skills.
• Exceptional Customer Service experience.
• Exposure to formal sales methodologies.

Desired Skills:

• Self-motivated, able to assume responsibility and work autonomously in a professional manner.
• Highly developed sense of integrity.
• Strong listening skills.
• Works well both independently and within a team environment.
• Knowledge of Diabetes and Insulin Pumps.
• Demonstrated strong decision‐making, organizational and prioritization skills.
• Energetic, motivated, positive, passionate.
• Flexibility in hours.

NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired). #LI-Remote