Localization Project Manager

Posted:
11/8/2024, 11:35:42 AM

Experience Level(s):
Senior

Field(s):
Business & Strategy

Workplace Type:
Hybrid

At Degreed, we believe that learning is the key to unlocking opportunities. As the premier upskilling platform, we empower individuals to connect their skills and ambitions with meaningful growth opportunities. By integrating everything people use to learn—skill insights, courses, videos, articles, and projects—we create personalized pathways for career advancement. Our mission is to discover, empower, and celebrate the next generation of global expertise. Join us in shaping the future of learning and workforce development.

We’re seeking a Localization Project Manager to oversee the full localization workflow (customer experience content, technical documentation) and help manage the localization quality assurance program. This role requires collaboration with external vendors and internal stakeholders to ensure high-quality, localized content delivery. Ideal candidates are passionate about linguistics and quality management and thrive in cross-functional collaboration.


Key Skills

  • 5+ years in localization, with linguistic quality assurance management experience
  • Expertise in localization testing best practices (functional and linguistic)
  • Proficient in project management tools, TMS, CMS, and LQA tools, including XTM, Jira, Zendesk, WordPress CMS, and GitHub
  • Strong localization industry knowledge and experience; vendor management is a plus
  • Ability to work independently, managing multiple stakeholders and deadlines under pressure



Key Responsibilities

  • Manage localization projects end-to-end (customer experience content, technical documentation, Legal)
  • Partner with Language Service Providers (LSPs) to ensure timely, high-quality project delivery, training, and process improvements
  • Help manage the Localization Quality Assurance (LQA) program, tools, quality metrics, and resources (translation memories, term databases, style guides)
  • Conduct content planning meetings, including project kick-offs and post-project analysis
  • Oversee the localization budget for projects through gathering data on the cost, timeliness and quality of your projects
  • Drive initiatives in language quality, process improvements, tools, and data programs
  • Educate internal stakeholders on localization best practices
  • Manage relationship with LSPs and monitor performance using localization metrics
  • Onboard linguistic resources, manage root cause analysis (RCA) requests and arbitration processes
  • Maintain team documentation


Compensation


Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to: skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

At Degree we value

At Degreed we value
Diversity and Inclusion: We embrace individuals from all backgrounds and aim to build an environment where everyone can thrive.
Growth Mindset: We encourage continuous learning and development for our employees to grow their careers in line with their unique skills and goals.
Collaboration: We believe the best ideas come from teams working together, and we foster open communication and teamwork.

By joining our team, you’ll be part of a community that values continuous learning, collaboration, and making an impact. If you are passionate about driving change through learning and upskilling, we encourage you to apply and become a key contributor to our mission.


Work Environment & Physical Demands

Degreed offers a range of work arrangements depending on the role. Some positions are fully remote, while others are hybrid if you’re near an office. Please check the job details for specifics.

In remote or hybrid roles, you’ll collaborate virtually using tools like Zoom and Slack. You’ll need to operate a laptop and remain stationary for extended periods, with the ability to interpret written and verbal communication.

We are committed to creating an inclusive and flexible work environment that enables you to thrive.


Additional Information 

Degreed provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We believe in the full inclusion of all qualified individuals. Degreed will provide reasonable accommodations to those with disabilities during the application, interview, and employment process.

In line with the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

Degreed participates in the E-Verify employment verification program.


Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here: Ireland/EU, United Kingdom, and California. By submitting your application, you are agreeing to our use and processing of your data as required.


Fraudulent Recruitment Warning

Please be aware of fraudulent recruitment activities using the name “Degreed.” Scammers may impersonate Degreed, our website, or our team in recruitment scams. Degreed does not conduct recruitment through WhatsApp, Telegram, or any direct-messaging platforms. Official communication will always come from a Degreed.com email or phone number during the interview process. We do not request sensitive personal or financial information in unsolicited communications, nor do we offer roles requiring upfront payments or promising unrealistic returns. Stay vigilant and report any suspicious recruitment activity.