Patient Service Representative/Insurance Verifier - Rehab Services

Posted:
11/18/2024, 11:18:48 AM

Location(s):
Illinois, United States ⋅ Naperville, Illinois, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Position Highlights:

  • Position: Patient Service Representative/Insurance Verification

  • Location: 1331 W 75th Street, Naperville, IL

  • Full Time/Part Time: Full-Time, 36 hours weekly

  • Hours: Monday-Thursday, 8:30AM - 6:30PM


What you will need:

  • High School Diploma or GED

  • Associate Degree in business or healthcare, preferred

  • Manual dexterity to operate various office machines

  • Minimum of one year of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting  

  • Knowledge of health insurances, medical terminology and anatomy 

  • Strong data entry and keyboarding skills

  • Knowledge of Microsoft Office Suite

  • Bilingual skills, preferred


What you will do:

Under general supervision and according to established policies and procedures, responsible for providing pre-registrations, registrations, order management, charge capture, cash collection functions and medical information systems. Collecting, analyzing and recording demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes.  Screening for third-party eligibility and entering medical necessity coding to ensure accurate payment is secured.  Ensuring the needs of patients and their families are met and that they understand the hospital’s revenue cycle expectations, including resolution of personal liabilities through various payment options.  Contacting third party payers for verification of benefits and satisfaction of pre-certification requirement for services.  Coordinating with physician offices on financial, coding, surgical scheduling processes, coordination of insurance benefits.  Ensuring compliance with payer requirements and correctness of registration.

Benefits:

  • Career Pathways to Promote Professional Growth and Development

  • Various Medical, Dental, and Vision options

  • Tuition Reimbursement

  • Free Parking at designated locations

  • Wellness Program Savings Plan

  • Health Savings Account Options

  • Retirement Options with Company Match

  • Paid Time Off

  • Community Involvement Opportunities