What We Provide 

• Attractive sign-on bonus and referral bonus opportunities   

• Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays 

• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability  

• Employer-matched retirement saving funds 

• Personal and financial wellness programs  

• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care   

• Generous tuition reimbursement for qualifying degrees 

• Opportunities for professional growth and career advancement  

• Internal mobility, CEU credits, and advancement opportunities   

• Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals 

What You Will Do

• Utilizes approved assessments to identify clients/members needs and family needs; develops initial and ongoing clinical plan of care. Updates plan at specified intervals, and as needed based on changes in client/member condition or circumstances 

• Performs and maintains effective care management for assigned caseload of clients/members. Leads the care coordination for complex psychiatric clinical cases. Tracks and monitors progress; maintains detailed, accurate and timely progress notes and other documentation 

• Provides supportive counseling and/or supportive therapy as well as ongoing mental health services 

• Collaborates and refers to appropriate agencies as required. Addresses any client/member concerns to ensure satisfaction with overall services provided and uses motivational interviewing techniques to foster behavioral changes 

• Develops inventory of resources that meet the clients/members needs as identified in the assessment 

• Provides linkage, coordination with, referral to and follow-up with appropriate service providers and managed care plans. Facilitates periodic case record reviews and case conferences with all providers serving the clients/members

• Provides information and assistance through advocacy and education to clients/members and family on availability and eligibility of entitlements and community services. Arranges transportation and accompanies clients/members to appointments as necessary 

• Assists clients/members and/or families in the development of a sustainable network of community-based supports, utilizing identified strengths and tools designed to prevent future participant crises and/or reduce the negative impact if a crisis does occur 

• Participates in initial and ongoing trainings as necessary to maintain and enhance clinical and professional skills 

• Maintains updated case records in program EMR. Maintains case records in accordance with program policies/procedures, VNS Health standards and regulatory requirements 

• Participates and consults with team supervisor in case conferences, staff meetings, utilization review and discharge planning meetings to determine if client/member requires an alternate level of care or is appropriate for discharge 

• Participates in 24/7 on-call coverage schedule and performs on-call duties, as required 

• Acts as liaison with other community agencies 

• Provides short term counseling (coping skills, trauma informed, decision making) and Risk Health Assessment/Safety Planning 

• Collects and reports data, as required while adhering to productivity standards 

• Leads and participates in “Network Meetings” with client, client/ member’s personal support network and other team members using the Open Dialogue Model 

• Master's Degree in Social Work, Psychology, Mental Health Counseling, Family Therapy or related degree 

• Minimum of two years of mental health work experience providing direct services to clients/members with Serious Mental Illness (SMI), developmental disabilities, substance use disorders and/or chronic medical conditions required 

• Effective oral/written/interpersonal communication skills required 

• Bilingual skills may be required as determined by operational needs 

• License and current registration to practice as a Mental Health Counselor, Marriage and Family Therapist , Social Worker, Clinical Social Worker or related license in New York State  

• Valid NYS ID or NYS driver’s license may be required as determined by operational needs.