JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

As a Continuous Improvement Lead at JLL, you'll drive operational excellence across our organization by leading teams of subject matter experts to optimize processes, eliminate waste, and enhance both productivity and customer satisfaction while implementing data-driven solutions that deliver measurable results. This strategic role requires you to work closely with people at all levels of the organization to identify improvement opportunities through data analysis, process mapping, and stakeholder feedback while conducting root cause analysis on identified issues or inefficiencies. You'll design and execute process improvement initiatives using Lean Six Sigma methodology while leading cross-functional improvement workshops and providing training and support to employees on process improvement methodologies and tools. This position offers the opportunity to make a significant impact on organizational transformation by managing ongoing improvement projects, developing and tracking continuous improvement project measurements, and providing expert guidance on scientific problem-solving approaches. By joining our collaborative team, you'll contribute directly to JLL's mission of shaping the future of real estate for a better world while advancing your career in a dynamic environment that values innovation, analytical thinking, and the ability to drive meaningful organizational change across diverse stakeholders at all business levels.

What your day-to-day will look like:

• Identify improvement opportunities through comprehensive data analysis, process mapping, and stakeholder feedback while conducting root cause analysis on identified issues or inefficiencies
• Design and execute process improvement initiatives using Lean Six Sigma methodology while leading cross-functional improvement workshops and facilitating problem-solving sessions
• Provide training and support to employees on process improvement methodologies and tools while managing ongoing improvement projects to ensure they stay on track
• Develop and track continuous improvement project measurements while providing expert guidance on scientific problem-solving approaches and delivering executive-level presentations
• Create and deliver executive-level presentations and updates while managing concurrent improvement initiatives and collaborating effectively with global team members
• Facilitate workshops and meetings to brainstorm ideas and solve problems while preparing comprehensive reports on improvement initiatives and their impact for management review
• Work in a hybrid model depending on location while maintaining comfort in virtual environments with globally distributed team members and stakeholders

Required Qualifications:

• Bachelor's degree or minimum 5 years of continuous improvement professional experience in corporate environments
• Lean Six Sigma Black Belt certification with minimum 5 years of experience applying Lean Six Sigma methodologies in corporate settings
• Working knowledge of Lean Six Sigma methodologies including DMAIC and Value Stream Mapping (VSM) with proven track record in data analysis and process optimization
• Expert-level proficiency in data analysis tools and Visio with excellent project management skills including planning, execution, stakeholder management, and meeting facilitation
• Demonstrated success in leading cross-functional teams with solid communication skills and ability to translate complex concepts for diverse audiences
• Fluent English proficiency (preferably C1-C2 level) for international collaboration with strong attention to detail and inquisitive mindset
• Comfort working in virtual environments with globally based team members while maintaining strong communication and analytical capabilities

Preferred Qualifications:

• Agile methodology experience for enhanced project management and iterative improvement approaches
• Knowledge Management expertise for systematic capture and sharing of organizational learning and best practices
• Experience delivering virtual training and coaching to support remote learning and development initiatives
• Background in change management and organizational transformation projects within complex business environments
• Understanding of real estate industry processes and operations for contextual improvement initiatives
• Experience with advanced statistical analysis tools and software for sophisticated data-driven decision making
• Certification in additional continuous improvement methodologies beyond Lean Six Sigma for comprehensive process optimization approaches

Location: Onsite

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

Location:

On-site –Belen, CRI

Job Tags:

GREF

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.