Location(s): Shanghai, China ⋅ Shanghai, Shanghai, China
Experience Level(s): Junior ⋅ Mid Level ⋅ Senior
Field(s): Customer Success & Support ⋅ Operations & Logistics
Responsibilities:
Coordinate direct drop shipment activities, ensuring full compliance with Semtech’s shipping procedures and instructions.
Collaborate with logistics providers to facilitate smooth export clearance and timely pick-up, meeting customer ETD (Estimated Time of Departure) requirements.
Oversee Finished Goods (FG) inventory, ensuring the accuracy of inventory reports and real-time transaction updates.
Manage overseas hubs' shipping operations in alignment with customer shipping guidelines and requirements.
Ensure compliance with international trade regulations and maintain up-to-date knowledge of shipping and customs regulations.
Collaborate with cross-functional teams, including customer service, production, and sales, to streamline logistics operations and resolve shipment or delivery issues efficiently.
Support inventory reconciliation activities, ensuring accurate inventory counts and resolving any discrepancies promptly.
Contribute to continuous improvement in logistics performance by identifying inefficiencies and recommending actionable solutions to enhance efficiency, reduce costs, and optimize processes.
Perform additional tasks as assigned by the manager to support broader logistics operations.
Qualifications:
Associate's Degree or Bachelor's Degree in Logistics, Supply Chain Management, Business, or a related field.
3-5 years of experience in logistics, warehousing, or import/export operations (internship or co-op experience is acceptable).
Good English spoken and writing.
Strong attention to detail with proven problem-solving skills, particularly in inventory reconciliation and discrepancy resolution.
In-depth knowledge of warehouse management systems and inventory control processes.
Familiarity with international shipping regulations and customs procedures.
Experience with SAP or similar ERP systems is preferred.
Strong analytical skills, with the ability to interpret logistics data and recommend process improvements based on KPIs and metrics.Excellent organizational and time-management skills, with the ability to prioritize tasks in a fast-paced environment.
Basic to intermediate English skills are an asset.
Strong communication and interpersonal skills for effective collaboration with internal and external stakeholders.
Proactive mindset, with a willingness to learn and adapt in a dynamic, evolving environment.