Hours of Work :

40

Days Of Week :

5

Work Shift :

Job Description :

Job Description:

The Surgical Coordinator is responsible to serve as the patient point of contact within the practice to maintain open channels of communication to keep patients engaged and maintain an efficient flow of patients from patient registration, insurance verification, initial contact and surgeon consultation. Supports and promotes the vision, mission, and strategic plans of Methodist Health System and Methodist Orthopedic Specialists.

Job Requirements:

- High School Diploma and/or GED equivalent​
- Associates degree or higher preferred
- Proficiency using Microsoft Office products 
- Superior oral and written communication skills 
- Strong process orientation
- Proficiency using Epic or another EMR surgery scheduling system

 

Job Responsibilities:  

• Reviews patient registration to ensure it is complete
• Verifies all insurance and notes it in Practice Management System/EMR.
• Responsible for maintaining surgery criteria current with insurance providers and informing staff of any changes/updates.
• Communicate to patients and coworkers in a professional, enthusiastic, friendly and positive manner.
• Communicates medical testing/screening to patients.
• Secures Pre-determinations & Pre-Certifications for all procedures as well as any general surgery.
• Ensure that all insurance criteria & obtain medical clearances have been completed.
• Upon insurance approval, communicates approval to patient, advises patient of surgery date and schedules 2-week post op appointment.
• Handle all appeals and denials in conjunction with patient's care.
• Assist other staff members to deliver the highest quality of patient care, which includes being a team player to execute not only your duties but also those that are needed by the practice when necessary.
• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Able to schedule for any provider within Methodist Orthopedic Specialists

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

• Newsweek’s America’s Most Admired Workplaces 2026

• Glassdoor’s Best-Led Companies 2025

• Fortune’s Best Workplaces in Health Care 2025

• Great Place to Work Certified 2026-2026

• Glassdoor’s Best Places to Work 2025

• TIME’s Best Companies for Future Leaders 2025

• Military Friendly – Gold Employer 2025

• Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025

• Becker’s Healthcare Top Places to Work in Healthcare 2025

• Newsweek’s Greatest Workplaces 2025