JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

我們正在為位於台北市信義區的客戶招募一位具經驗的機電副理（Assistant Engineering Manager）加入團隊。此職位將向現場主管匯報，負責督導辦公室場域空間基礎設施之各項技術面工作，並帶領一位技術員（Technician）。

主要目標是確保辦公室場域內所有工程／機電相關作業符合法規及客戶指定的SOP, EOP, MOP…等符合標準作業流程。此外，將主導改善機電專案、管理現場營運，並與供應商夥伴密切合作。本職位負責日常技術需求的執行，以支援 Workplace 團隊及供應商夥伴，同時確保符合相關法規與服務水準協議（SLA）。

此職位另一個關鍵點是需要與其他服務夥伴（如保全 Security、資訊科技 Technology）及必要時的房東／大樓管理單位合作，對客戶提供一致且穩定的服務品質。
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工作內容-您將負責（包含但不限於）：

• 管理所有工程/技術服務合約，包括服務交付的檢查與品質管理。
• 制定並執行大樓作業程序與績效指標，確保工作方法的簡化與準確性，以及系統運作的可靠性。
• 確保辦公室正常營運所需的設備備品與服務供應充足，並在客戶核准下簽訂供應與服務合約。
• 協助準備策略規劃、預算及客戶報告，包括服務合約帳目的財務核對。
• 準備招標文件；評估投標內容；依主合約規定準備合約文件。
• 確保風險與安全作業規範的執行與管理，降低服務中斷對客戶營運的風險。
• 與大樓管理人員及各業務單位協調專案相關事宜。
• 開發並執行創新方案與流程，降低公用事業成本、提升生產力及增加節約效益。
• 與辦公室營運團隊協調，建立並維持最佳維護標準與作業方式。
• 管理定期檢查計畫，涵蓋節能、維護作業、公用事業管理及風險管理程序。
• 執行並監督預防性維護計畫，降低關鍵設備突然故障的風險。
• 制定並培訓員工的工程標準作業程序(SOP)/緊急作業程序(EOP)。
• 定期稽核作業流程，確保設施管理人員遵循並執行各項程序。
• 確保隨時維持所有安全程序，包括危機管理/營運持續計畫及緊急應變程序。
• 確保所有工程符合消防、健康與安全標準等法定規範。
• 確保服務團隊及現場承包商在進場前完成健康與安全講習。
• 維護竣工圖及操作維護手冊(O&M manual)。
• 專案管理與監督。
• 管理第三方的專案移交作業。
• 協助完成工程系統與服務的稽核作業。
• 建立並執行工程預算。
• 主持Colo資料中心月會。
• • 安排斷電作業/臨時機電設備停機事件。
• 就大樓問題與大樓管理處(BMO)及業主溝通，維護站點營運與利益。
• 提供24小時全年無休緊急電話支援，並視需要到場處理。
• 撰寫事故報告。
• 協助製作每月設施管理報告。
• 需配合至全台各站點出差。
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資格條件-必要：
• 機電工程相關科系大學學歷或同等專業資格
• 至少 5 年設施管理（Facilities Management）與技術管理實務經驗；具資料中心（Data Center）設施營運管理經驗者尤佳
• 具優秀口語與書面溝通能力
• 英文能力佳（口說與書寫）
• 熟悉台灣當地工程實務、政府法規與法定要求；並對關鍵基礎設施系統、技術需求、商業建築實務、維保合約與預算／排程管理具廣泛理解
• 主動積極、具創新思維與高度動機，能面對持續挑戰；具良好人際互動、帶人與商務能力，能以身作則並重視團隊合作
• 具客戶服務與關係經營能力，能在合作協調的風格下，適度挑戰並影響資深主管／高階利害關係人
• 具職業安全衛生（Occupational Safety）相關要求之知識
• 熟悉電腦操作，能使用 BMS 等各式系統進行日常管理（含電腦化控制／監控系統）
• 能與各層級人員有效溝通與互動

其他說明：
如果這份職務內容與您的背景相符，我們也誠摯歡迎您投遞，即使您未完全符合所有條件也沒關係。我們很期待認識您，了解您能為團隊帶來的價值。

Assistant Engineering Manager

Job Description Summary

Overall Role
We are seeking an experienced Assistant Engineering Manager to join our team for Client’s corporate offices in Taiwan. In this position, you will be reporting to country manager for supervising all technical aspects of the space infrastructures and lead a technician. Your major objective will be to ensure all activities carried out within the space that must comply with local statutory regulations and client-stipulated engineering playbook. Additionally, you will lead improvement initiatives, oversee on-site operations and collaborate with vendor partners. The role overseas the execution of the day-to-day technical requirements to support the Workplace team and our vendor partners, ensuring compliance to statutory regulations and service level agreement (SLA).
 

A key aspect of this role is to work hand in hand with other service partners such as Security and Technology with Landlords as relevant, to deliver on consistency of service to Occupants and Guests.

 

What this job involves

Managing all Engineering/technical service contracts, including inspections and quality management of service delivery.

• Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems

• Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by the client

• Assisting with the preparations of strategic plans, budgets, and client reports, including financial reconciliation for service contract accounts.

• Preparation of tender documentation; evaluation of tenders; preparation of contracts as defined by the main agreement.

• Ensure the implementation and management of Risk & Safety work practices to mitigate the risk of services interruption to client’s operation.

• Co-ordinate with Building Managers & the Business Units on Project issues.

• Develop and implement innovative programmes and processes that reduce the utility costs, increase productivity and increase the savings.

• Co-ordinate with Building operation teams in setting up and sustaining the best maintenance standards and practices

• Manage a programme of inspections for the property on Energy conservation, Maintenance practices, Utility management and Risk management procedures

• Implement and oversee the pre-emptive maintenance programme to reduce the risk of sudden failures of critical equipment

• Develops and trains engineering SOPs/EOPs for employees for staffs.

• Conduct regular audits on process to ensure the procedures are being followed and adhered with by the FM staffs.

• Ensure all safety procedures, including Crisis Management/ Business Continuity and Emergency Procedures are maintained at all times.

• Ensure all works are compliance with statutory regulations on fire, health and safety standards.

• Ensure that service delivery teams and on-site contractors undergo a Health and Safety Induction prior to deployment

• Maintenance of as-fitted drawing and O&M manual

• Management and supervision of the project

• Management of project handover from third parties

• Assist to complete audits on engineering systems and services

• Establishment and implementation of engineering budgets

• Chair Colo-data center monthly meetings

• Management of Colo-data center operations

• Organize power downs event / ad hoc MEP services suspension event

• Communicate with the BMO/ Landlords for building issues for site’s operations and interests

• 24 x 7 emergency call support and site attendance as required

• Preparing incident reports

• Assist monthly FM report

• Able to travel to all sites in Taiwan.

 

Interested?  An ideal candidate would need to have the following qualifications. 

Desired experience and technical skills  

Required  

• University degree or equivalent professional qualification in engineering field

• At least 5 years practical working experience in Facilities Management and technical management role. Data center facility operation management experience is preferred

• Excellent verbal and written communication skills

• Good in English (verbal and writing)

• Familiar with local engineering practice, governmental regulations and statutory requirements.  Broad understanding of critical systems infrastructure, technology needs and requirements, commercial construction industry practices, maintenance contracts, and budget/schedule management.

• Highly motivated. Proactive & innovative, displaying the drive and energy required to meet the continuous challenges this role will present. Excellent inter-personal, people management and business skills, together with a strong desire to lead by example and firm belief in the power of teamwork.

• Strong client service and relationship management skills, with the ability to challenge and influence senior business leaders while being co-operative and collaborative in style.

• Knowledge of Occupational Safety requirements

• Strong PC literacy and able to manage daily activities using various systems, such as BMS, and other

• computerized control/monitoring system

• Ability to effectively communicate and interact with all levels of people

 

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

 

Location:

On-site –Taipei, Taiwan, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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