The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

PayPal is a purpose-driven company whose beliefs are the foundation for how we conduct business every single day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

Meet our team:- PayPal SRE is a continuous engineering discipline that effectively combines software development and systems engineering to build and run scalable, distributed, fault-tolerant systems. The SRE team works together to ensure a continuous improvement to optimize for capacity and performance.

The SRE vision is to make PayPal the most reliable payments platform on the planet, and our mission is to build and democratize an AI driven reliability engine that builds trust by powering highly reliable customer experiences.

What you need to know about the role:-
As a leader in this space, your role would be critical to building an AI driven reliability platform. You will be committed to create the most compelling reliability experiences for our stakeholders and customers by democratizing our capabilities and offerings, driving reliability at scale. Predict, Prevent, Protect through next-gen intelligence technologies.

Job Description:

Your way to impact :-

• Lead and inspire a high-performing engineering team.

• Drive a results-oriented culture with a strong focus on engineering excellence, execution, and craftsmanship as a Customer Champion.

• Develop trusted partnerships with developers, partners, and architecture leaders to drive optimized platform product delivery.

• Solution Architect, Design and Implement strategic devops software solutions that confirm to industry standards, and thereby lead the enterprise DevOps transformation strategy.

• Operate as an SME of critical KPIs like Observability, Resiliency, Availability, Latency etc., Drive definition, adoption and transformation of the devops metrices at an enterprise scale

• Lead the solutions that bring industry leading resiliency practices to PayPal and that solve the needs of our customers and business with an eye towards self-service products backed by efficient operations 

• ​Collaborate with enterprise architects, executive leadership, business heads, product leaders to architect, design, draft converged roadmaps and implement large scale devops transformation strategies

• Lead complex technical and strategic discussions that involve multiple personas including engineering, architect, product, customer, and other stakeholders.

Your day to day :-

• Build a future strategy for an enterprise Incident Management leveraging GenAi

• Bring a strong industry perspective that can help shape and evolve the PayPal developer experience to be as good or better than other leading technology organizations.

• Drive effective, mature Agile practices and continuous execution improvements within your teams.

• Manage stakeholder planning and communications ensuring key outcomes.

• Recruit, coach, and mentor the best engineering and management talent.

• Build, coach, and manage a strong team of engineers that set the standard and can up-level the overall talent of the extended organization.

• Anticipate and aggressively remove obstacles that slow down or prevent products and programs from delivering on product and program objectives.

• Balance urgent and effective action, commitment to excellence, and taking the initiative to resolve problems; holds internal stakeholders accountable where appropriate.

What do you need to bring-

• 15+ years of industry experience with 5+ years of leadership experience.

• Effective management and collaboration with geographically distributed teams.

• Ability to research, propose and prototype new principles, technologies, tools, and concepts and integrate them into the teams collective knowledge

• Ability to review deployment and delivery pipelines i.e., implement initiatives to minimize chances of failure, identify bottlenecks and troubleshoot issues.

• Passionate about quality and software engineering

• Working on problems involving scaling, innovation in fast-paced high-pressure environment.

• Proven results in delivery on platform product.

• Demonstrated strength at leading all phases of the Product Lifecycle, from setting the vision to roadmap planning, capturing requirements, project definition, execution, and operational excellence.

• Metrics driven engineering culture and pays attention to tracking KPI’s to meet the outcomes

• Strong communication, listening, interpersonal, influencing, and negotiation skills; able to convey important messages in a clear and compelling manner.

• Manage a diverse team of talented software engineers; attract, grow, and retain talent while building a culture of accountability, quality, innovation, and inclusion

• Knowledge in Microservices interactions, Cloud Technologies, CI/CD, Jenkins, Testing methodologies is preferred.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.