Project Role : Quality Engineering Lead (Test Lead)
Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution.
Must have skills : Microsoft Azure DevOps
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Role Overview: Application Production Support Engineer
Role: Custom Software Engineering Senior Analyst
Must have skills: Proficiency in Azure DevOps, PowerShell scripting, and SQL
Good to have skills: Unix Scripting, Oracle Procedural Language Extensions to SQL (PLSQL).
Minimum 8+ year(s) of experience is required

Summary:
We are seeking a highly experienced and proactive Senior Application Production Support Engineer with deep expertise in Azure DevOps, Unix/Linux, PowerShell, and SQL, along with a solid understanding of actuarial concepts and must have application support background.

The ideal candidate will take end-to-end ownership of critical production environments, ensuring exceptional stability, availability, performance, and resilience of applications that are heavily dependent on SSMS, SQL databases. This role demands a strong problem-solver who can lead incident management, root cause analysis, performance tuning, and proactive risk mitigation, while driving continuous improvements in operational excellence.

With domain knowledge in actuarial principles, the candidate will effectively interpret business requirements, assess data impacts, and collaborate closely with actuarial, development, and infrastructure teams to deliver reliable and compliant solutions. The role also expects mentorship of junior engineers, automation of operational tasks, and contribution to strategic initiatives that enhance system reliability and scalability.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Troubleshoot and resolve issues, deploy changes using ServiceNow or similar ITSM tools.
- Collaborate with stakeholders to gather and analyze requirements for application development.
- Design and implement application features that enhance user experience and meet business needs.
Professional & Technical Skills:
- Must Have Skills: Proficiency in Azure DevOps, PowerShell scripting, and SQL.
- Good To Have Skills: Unix Scripting, Oracle Procedural Language Extensions to SQL (PLSQL).
- Experience in debugging and troubleshooting application issues.
- Familiarity with version control systems and collaborative development practices.
Management and Problem-Solving Skills:
- Application Lifecycle Management: ability to manage the lifecycle from application operation
- Performance Optimization: skills in optimizing application performance and ensuring efficient operation
- Process Monitoring and Management: refine and enhance monitoring and manage system processes
Communication and Collaboration Skills:
- Stakeholder Communication: ability to communicate effectively with stakeholders, including vendors and internal teams.
- Team Collaboration: skills in working collaboratively with cross-functional teams

Additional Information:
- The candidate should have minimum 5 years of experience in Microsoft Azure DevOps.
- This position is based at our Pune office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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