The Senior Process Engineer is a strategic professional who stays abreast of developments within USCC Business and contributes to directional strategy by considering their experiences and requirements of business. Recognized financial and Analytical authority for an area within the business. Requires great understanding of Business, Financials, Headcount, Expenses and senior management requirements. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas. Significant impact on the area through complex deliverables. Provides advice and counsel related to Expense Management, Financials and guidance on Headcount or Non-compensation expenses.

Responsibilities:

• Function effectively within a multi-disciplinary Business teams and ensure delivery of reports, analytics or execution of projects
• Be great with Financial and Non-financial data handling.
• Work independently and with team members with limited oversight.
• Optimize Processes and streamline reporting performed by the team.
• Be the Subject matter expert in the area of expense management, project management or reporting and analytics for line of business you are responsible for.
• Setup best in class processes and delivery of analytics and reporting to Senior management in USCC
• Collaborate with business and function managers to identify significant opportunities for cost optimization.
• Develop compelling executive presentations that recommend and support decision making for Senior managers.
• Develop and share best practices and lessons learned across the enterprise.
• Performs other duties and functions as assigned.
• Drive qualitative and quantitative analysis, addressing ambiguity in available data and input.
• Formulate hypotheses and identify actionable insights that challenge the status quo.
• Independently develop stand-alone portions of executive documents.
• Effectively communicate complex concepts to senior executive audiences.
• Build relationships with and influence senior stakeholders on path forward.
• Work with team members and support junior members by way of mentoring or supporting them with best practices to help grow.
• Structure and execute own workstream; anticipate issues and put in place mitigation strategies; see dependencies and connectivity across workstreams.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years' experience in Financial Planning and Analysis, Business Execution, Financial Management, Expense Management, Expense Reporting or similar areas.
• Critical thinking and problem-solving skills.
• Bias for action; track record of driving parts of large-scale transformations and/or implementation of high-impact initiatives.
• Well-versed in a range of problem-solving approaches and capable of optimizing techniques to yield the best results.
• Knowledge of the financial service industry and technology organizations.

Education:

• Charted Accountant / CA or equivalent degree preferred.
• Bachelor’s/University degree, master’s degree in finance preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The U.S. Personal Banking (USCC) Chief Operating Office team is focused on strategic growth and operational excellence across the USCC franchise. This highly visible team drives a broad portfolio of strategic initiatives and business management activities ranging from growth strategy, digital transformation, expense productivity, talent and performance management, and operating model efficiency. Initiatives are typically team-based and include heavy interaction and collaboration with business / functional heads and their teams. The team is composed of top performers from top strategy consulting firms and other internal Citi groups.
The successful candidate for this position will work as an individual contributor within a small team. The position presents an excellent opportunity for the successful candidate to:

• Be exposed to and influence the agendas of senior management

• Build knowledge and experience within a variety of businesses and functions in personal banking

• Build relationship and network with leaders across the personal bank

Responsibilities:

• Support critical initiatives to develop and implement reporting and analytics for strategic expense management and resource allocations, to drive identification of insights, best practices and inform decision-making

• Demonstrate command over all data and analysis relevant to the project or work stream, with understanding of key drivers and levers

• Assist with impactful visual representations of metrics to aid understanding, enabling users, including executive leadership, to easily interpret insights and identify strategic decisions

• Structure and build quantitative and qualitative analysis and reporting for Business Execution, including expenses, hiring, scorecard performance, location strategy and organizational design

• Effectively collaborate, interact, and maintain relationships with business stakeholders, Finance, subject matter experts

• Proactively deliver against own work plan, adhering to strong quality standards, with minimal supervision

• Assist with development of CEO-level presentations and other ad hoc requests as necessary

• Multi-task productively and reliably, while managing conflicting priorities

Qualifications:

• 10+ years overall experience required

• Knowledge of consumer cards; demonstrates clear understanding of the drivers of performance and decision making to maximize results

• Strong understanding of financial statements and expense management, with demonstrated expertise in Excel-based modeling and analytics

• Hands on experience in supporting senior management on presentations and adhoc asks.

• Strong quantitative and analytical skills with ability to filter, prioritize and validate potentially complex and dynamic material from multiple sources

• Self-motivated and well organized, with strong problem-solving skills. Proven track record with ability to handle multiple tasks, prioritize accordingly and make decisions as required

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Process Re-Engineering

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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