Sr Search Specialist

Posted:
10/15/2024, 11:59:07 PM

Location(s):
Minneapolis, Minnesota, United States ⋅ Minnesota, United States

Experience Level(s):
Senior

Field(s):
Customer Success & Support

Search Specialist play a key role in delivering meticulous decision making while ranking items based on relevancy judgement. The decisions are utilized for executing tests, collecting & analyzing data , identifying trends and insights which can streamline internal search and also enable Machine Learning. Search Specialist owns exceptional product knowledge and decides on listing the items on Target.com by scrutinizing guests perspective and act as a catalyst in increasing the basket size for our guest by optimizing findability of most relevant items for Guests’ Queries.

PRINCIPAL DUTIES AND RESPONSIBILITIES

  • Item Setup – Completes item set-ups within the assigned level of service via partnership with merchant teams, internal stakeholders, and external vendor partners. Holds partners accountable to item data requirements.
  • Data Quality - Drives data accuracy and ensures consistency across categories; Collaborate with cross functional teams to validate and remediate data according to category strategy. 
  • Item Launches – Evaluate launch readiness through troubleshooting, remediating, and communicating about launch blocks, system issues, and content generation with external vendors and internal partners. 
  • Communication – Strong written and verbal communication with vendor partners, Merchants teams, and other Support partners.
  • Strong ability to organize and prioritize workload in order to meet assigned level of service.
  • Aides in developing best methods and identifying process improvements and efficiencies.

Job duties may change at any time due to business needs.

About you:

  • College degree or equivalent work experience
  • Strong verbal and written communication skills
  • Excellent organizational skills and ability to prioritize
  • Willingness to embrace ambiguity and remain flexible
  • Ability to multi-task with a high sense of urgency and initiative
  • Detail oriented
  • Naturally curious; enjoys researching root issues
  • Strong interpersonal skills
  • PC experience (Excel, Outlook)