---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Instructor Senior Analyst WORK SETUP: Hybrid OVERALL PURPOSE: HPS initiatives for training and skill development RESPONSIBILITIES: Training Needs Analysis • Work with the operations, training, and quality teams to identify performance gaps related to functional / digital skills. • Analyse performance gaps and provide recommendations to meet target metrics. Training Design and Development • Responsible for content research, training, outline creation, development of training evaluation measures, training materials development, knowledge assessment and test design • Identify other non-traditional performance improvement initiatives to address knowledge, skills, practices, and over-all training effectiveness gaps • Regularly provide feedback on content and recommend improvement of courseware. Training Delivery • Deliver THR Academy Programs to employees in functional, digital and industry domain to both new hires and existing staff • Teach in blended learning environment including Instructor Led Training (ILT), Virtual Instructor Led Training (V-ILT), and Social Learning methods. • Mastery of HR domain course content and related courseware, certification as appropriate • Facilitate all required training programs with the ability to translate subject matter expertise to knowledge gain and skills development. • Deliver required industry, domain, functional and client systems and process training to both new hires and existing staff • Provide floor support and coaching to all employees including leadership. • Proactively develop activities or modules to supplement existing programs or initiatives. • Demonstrate strong working knowledge of adult learning theory principles and able apply in a 1:1 or in a group training setting Training Evaluation and Reporting • Gather data from operations and other support teams to measure program effectiveness • Conduct assessments (e.g., Kirkpatrick Level 1 and 2) as per Service Level Agreements (SLA) and administer pre- and post-training exams/tests as required. • Monitor progress of employees by tracking performance indicators. • Prepare reports like training effectiveness measures, training completion reports, and data analysis for business reviews. • Provide floor support and communication coaching to all employees including leadership and support. • Develop communication assessment tools in line with project’s goals and metrics • Proactively develop activities or modules to supplement existing programs or initiatives. Apply expertise in specific business process capabilities • Execute learning processes and deliver sessions to meet defined service levels and key performance indicators. Drive continuous improvement • Identify new opportunities for/enhancements to business processes; develop/help to implement recommendations to achieve continuous improvement objectives. • Analyze existing processes to define standards and reusable approaches and to contribute to knowledge capital within area of expertise OTHERS: Project Shift Schedule: Mid Shift Project Rest Day: Weekends Off Project/Team Location: Quezon City, Cyberpark Tower 1

SKILLS AND QUALIFICATIONS: • At least 3 years relevant work experience in Training; 1 year supervisory experience

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.