Job Description

The Opportunity:

The UA Executive Director of Corporate Relations department at Embry-Riddle Aeronautical University seeks an experienced Career Systems Project Manager.

*Position is a hybrid schedule, with a minimum three days a week remote and up to two days a week in the office.*

Responsibilities:

• Provides administration and oversight of Career Services Management System: Handshake, for all ERAU campuses to include project management, database administration, workflow processes design and management of data integrity.
• Responsible for the Handshake assignment and maintenance of user accounts
• Oversees and compiles data from across all campuses to support Executive Directors.
• Maintains a digital policy and procedure manual to support career services staff.
• Makes recommendations for system usage, customization, and support.
• Provides structure and oversight of program manager portfolio assignments and makes recommendations as needed.
• Creates customize workflow/processes to streamline co-op/Internship enrollments, student appointments, and other career services platform usage.
• Monitors weekly and monthly logs to ensure best practices and consistent usage of the platform.
• Provides new hire and recurrent training guidance to staff for effective and efficient platform use.
• Maintains system integrity by overseeing data management processes including managing global changes and data imports, system-wide and single user data corrections, account archiving, etc.
• Responsible for Industry/Career Expo event creation including registration forms, subsequent billing, collection and tracking of payment and posting events on the university website.
• Provides end-user support (professional & student staff, students, employers, faculty) to ensure a positive user experience.
• Assists with fulfilling administrative reporting requests and provides analytics guidance and support to staff
• Creates and disseminates a single weekly comprehensive and standardized career opportunity email for all campuses.
• Process user (student/alumni) approval requests, employer, and job posting requests in a timely manner.
• Manage and maintain system labels to ensure accurate and efficient usage of the platform.
• Serve as a liaison between the Campus Solutions IT team and Handshake Account Manager
• Support campuses with fulfillment of Eagle Career Champions digital assets, marketing and communication.
• Manage and customize automation of CSO online forms via Microsoft Forms and PowerAutomate
• Manage user access for other career services digital tools (CareerShift, Interstride, Big Interview, CareerFair+, SharePoint sites, etc.)
• Work on special projects to meet office’s needs.
• Other duties as required or assigned.

About Embry-Riddle Aeronautical University:  

At Embry-Riddle, we take pride in our position as the world's largest and most comprehensive university dedicated to aviation and aerospace. Located in Daytona Beach, Florida, and Prescott, Arizona, our esteemed residential campuses offer a prestigious educational experience. However, our commitment to education knows no borders as our Worldwide campus expands our reach globally, providing a world-class education online and at approximately 110 locations across the United States, Asia, Europe, and Central and South America. This breadth of reach ensures that students can access our exceptional programs without geographical limitations. 

With a history spanning nearly a century, we have continually adapted to the dynamic needs of the industries we support. In the Academic Year 2022-23, we welcomed over 11,100 students to our residential campuses and over 19,000 students at our worldwide campus.  

Join our global community and embark on a journey of academic excellence and limitless possibilities. Employees working more than 30 hours a week can enjoy medical, dental and vision benefits, an amazing retirement plan with immediate vesting that includes a 6% gift and up to 4% match, free tuition for employees and their immediate family members, and a generous personal leave program. To find out more about our benefits and why ERAU has been named a “Great College to Work For” for 13 consecutive years, visit our careers page.    

Qualifications

• Bachelor’s degree required
• Master’s Degree preferred
• Strong technical aptitude and understanding of Handshake platform
• Excellent project management and organizational skills
• Ability to analyze data and provide insights and recommendations
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills
• Attention to detail and ability to manage multiple tasks simultaneously