At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Manufacturing

Job Sub Function:

Manufacturing Pharmaceutical Process Operations

Job Category:

People Leader

All Job Posting Locations:

Leiden, South Holland, Netherlands

Job Description:

We are looking for an Operations Supervisor to lead and support a team within the Operations unit. This is an onsite role that operates within a 24/7 shift environment, covering morning, evening, and night shift schedules. In this role, you will coordinate day-to-day activities, ensure achievement of production targets, maintain compliance with company policies and GMP standards, and contribute to a safe, efficient, and continuously improving work environment.

Key Responsibilities

• Lead, coach, and develop individual contributors while supporting effective performance management and team engagement.
• Coordinate operational workflows, staffing, training, and daily priorities to ensure production targets and team objectives are met.
• Promote a safe working environment and take timely action when improvements or risk mitigations are required.
• Ensure compliance with Johnson & Johnson’s Credo, CEO behaviors, Code of Business Conduct, company policies, SOPs, GMP requirements, and applicable laws and regulations.
• Drive a LEAN culture by supporting root cause problem solving, Tier 1 management, Gemba walks, standardized work checks, and continuous improvement initiatives.
• Monitor shopfloor performance, identify potential issues early, escalate concerns where needed, and document day-to-day activities to support reliable business results.
• Foster an inclusive and motivating team environment by recognizing achievements, supporting professional development, and promoting diversity, equity, and inclusion.

Minimum Qualifications

• HBO-level degree and thinking level.
• Required language proficiency: Dutch A2 and English B2.
• Intermediate proficiency in Microsoft Office and basic data analysis skills.
• Ability to work according to a shift roster.
• Positive, professional, and composed leadership style, including the ability to lead through change and maintain team morale.

Candidate Profile

The ideal candidate is a people-focused operations leader who demonstrates ownership, sound judgment, strong communication, and a continuous improvement mindset. They are comfortable working in a regulated manufacturing environment and can balance safety, quality, compliance, delivery, and team development in daily operations.

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

Here’s what you can expect:

• Application review: We’ll carefully review your CV to see how your skills and experience align with the role.
• Getting to know you: If there’s a good match, you’ll be invited to a short call with one of our recruitment team to understand more about you and answer any questions that you might have.
• Staying informed: We know waiting can be hard and processes can evolve; our recruitment team will keep you updated and make sure you know what to expect at each step.
• Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.

                                                                                                                          

Finally, at the end of the process, we’ll invite you to share feedback in a short survey — your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We’re excited to learn more about you and wish you the best of luck in the process! #RPOEMEA

 

 

Required Skills:

 

 

Preferred Skills:

Agile Manufacturing, Analytics Dashboards, Chemistry, Manufacturing, and Control (CMC), Communication, Compliance Management, Data Compilation, Data Savvy, Developing Others, Gap Analysis, Good Manufacturing Practices (GMP), Inclusive Leadership, Leadership, Manufacturing Standards, Mentorship, Operational Excellence, Plant Operations, Process Optimization, Project Administration, Project Management, Technical Credibility

  

 

The anticipated base pay range for this position is:

€53.500,00 - €85.445,00

 

 

Benefits:

In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.

 

*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.