The primary role of Post Market Quality team is to be responsible for all post-market quality activities. Key deliverables include systems and processes, complaint management systems and associated reporting. Development of software service tools, manuals, service portals, and parts and components for post market service activities. Engineering investigations for field product failures. Works closely with R&D on any suggested design changes and reports defects and tracks until resolution.

As a Quality Analytics member within the Post Market Quality Team, your primary objective is to improve product quality and business efficiency by transforming complex data into actionable insights. You will leverage your analytical skills to identify trends, support decision-making, and drive continuous improvement across quality and regulatory functions

Let’s talk about Responsibilities

• Key responsibilities include identification and access to relevant quality and operations data sources, performing analysis of potentially complex datasets to drive business insights and creation of tools and methodologies which support broader adoption of data driven decision making across the Quality & Regulatory group.

• Present findings and recommendations to stakeholders using clear, concise communication and effective data visualization techniques.

• Performs work in a specialized area of expertise that requires knowledge of fundamental themes, principles and concepts.

• Builds stable working relationships internally to exchange information

• Participate in and manage projects, contributing your expertise to drive results and support strategic initiatives.

• Receives instruction, guidance and direction from others. 

Let’s talk about Qualifications and Experience

Required

• Bachelor’s degree or equivalent work experience in a relevant field

• Proficient in MS Excel, PowerPoint, and Word; familiar with data analytics platforms and reporting tools.

Preferred

• Minimum of 2 years of related experience in data analysis, preferably within a quality, regulatory, or operations environment.

• Follows standard practices and procedures and applies basic theories, concepts, principles and methodologies in analyzing situations or data.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!