This a senior level position responsible for leading a variety of engineering activities including the design, acquisition and deployment of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to lead efforts to ensure quality standards are being met within existing and planned framework.

Responsibilities:

• Administer and engineer aspects of Collaborative Services like Confluence, Jira, StackOverflow, enterprise applications, and related technologies.
• Analyze technical needs, document requirements, design and implement technical solutions for Collaborative services.
• Serve as a Subject Matter Expert (SME) for administering and troubleshooting enterprise applications.
• Provide troubleshooting steps and operational documentation to Level 1/2 support team.
• Integrate solutions into existing infrastructure, consult on development projects, deploy solutions that meet business and technical requirements.
• Have strong experience in designing, developing micro-services, REST APIs for public cloud.
• Takes initiative to automate any repetitive tasks/jobs, tests, manual activities using different scripting languages like PowerShell, Python, NodeJS, shell script.
• Experience with DevOps, Continuous Integration and Delivery tools like Jenkins, Maven, Harness and GitHub.
• Review current technologies, tools, and services and make recommendations for their use based on security/compliance, financial, and operational criteria.
• Understanding of vendor licensing models and deployment best practices.
• Evaluate, test, and install critical updates on a regular basis.
• Detect and troubleshoot to solve technical problems.

Qualifications:

• Candidate must be capable of working in a fast-paced, multi-team environment.
• 7+ years’ experience in system and 3+ years’ cloud engineering is considered a subject matter expert in collaborative services.
• Accountable for successful completion of multiple, individual projects simultaneously.
• Communicate effectively by contributing significantly to the development and delivery of a variety of written and visual documents for diverse audiences.
• Excellent technical troubleshooting and process implementation skills
• Exceptional customer service and team collaboration skills
• Strong analytical, problem-solving, and communication skills
• Strong interpersonal skills, with the ability to work effectively in a team environment.
• Experience with permission groups, and permission management across Jira projects, and confluence spaces
• Excellent problem solving and troubleshooting skills.

Education:

• Bachelor's or Master's degree in information systems, computer science, or related field
• Cloud Certification

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Job Family Group:

Product Management and Development

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Job Family:

Product Management

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$103,920.00 - $155,880.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Aug 20, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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