Position Summary:

Results-Driven & passionate professional with minimum 3 years of expertise in customer service. 

Work You’ll Do:

Responsibilities include, but are not limited to: 

Receive (email) requests for quotations, Purchase Orders, order changes, adjustments, cancellations and lead times directly from customers and MML sales agents; achieves and maintains rapport with customers and works to give best possible service; 

Enter inquiries, prepare, process, and send both formal and informal quotations to customers on  a timely basis; maintain current status, follow up and expedite existing sales orders; ensure each order is audited for accuracy; 

Process Orders based on given information; 

Create and provide to Customers down payment invoice(s) where required;

Team:

Team of  8 members with high level experience in customer service.

Basic Qualifications:

Degree:

B.SC  CS / IT / CT

M.SC CS / IT / CT

BCA/MCA

Exp:

3 years Expertise as CSR

Skills / Certification:

MS Office

Preferred Qualifications:

Degree:

B.SC  CS / IT / CT

Skills / Certification:

SAP S&D

Who we are: 

Milacron is a global leader in the manufacture, distribution and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are the only global company with a full-line product portfolio that includes hot runner systems, injection molding, extrusion equipment. We maintain strong market positions across these products, as well as leading positions in process control systems, mold bases and components, maintenance, repair and operating (“MRO”) supplies for plastic processing equipment. Our strategy is to deliver highly customized equipment, components and service to our customers throughout the lifecycle of their plastic processing technology systems.  Milacron is a Operating Company of Hillenbrand.

Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.

EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.  Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] .  In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.  At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".