Posted:
9/24/2024, 8:47:37 PM
Location(s):
Maharashtra, India ⋅ Mumbai, Maharashtra, India
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
This position is responsible for the delivery of exceptional customer service through claims review as per SLA.
· Adjudicate each claim with available details of defect & estimates. Collect, verify and analyse information obtained during the claims process used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures
· Ensure Service partners work as per agreed SLA’s to meet service standards.
· Create monthly claims reports
· Claim cost reduction plans and actions.
Demonstrate flexibility, enthusiasm and strong learning agility in learning new products, systems and processes while maintaining high customer service and compliance standards.
Website: https://assurant.com/
Headquarter Location: New York, New York, United States
Employee Count: 10001+
Year Founded: 1892
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Customer Service ⋅ Finance ⋅ Financial Services ⋅ Information Technology ⋅ Insurance