Remote Customer Support - Phones, Chats, Emails, Texts (4328) - Higher Education

Posted:
11/13/2024, 9:09:13 PM

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
Remote

ModSquad has partnered with a prominent higher education client that supplies educational products, services, and solutions to colleges and universities nationwide.

This fully remote position offers you the chance to join our team, where you’ll respond to customer inquiries through phone calls, emails, chats, and SMS messages.

Hours of Operation:
Monday - Sunday: 4 AM - 7 PM PT

Commitment:
Self-schedule 15 hours per week.
60-day commitment (as needed)


***IMPORTANT***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!

Please note: A Chromebook is not sufficient for ModSquad projects.

ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.  

***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process

Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, New York, and Washington at this time.

ModSquad

Website: https://modsquad.com/

Headquarter Location: Sacramento, California, United States

Employee Count: 501-1000

Year Founded: 2007

IPO Status: Private

Industries: Consulting ⋅ Customer Service ⋅ Digital Media ⋅ Internet ⋅ Outsourcing ⋅ Security ⋅ Social Media ⋅ Social Media Management ⋅ Software