Why Arbella?

At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, competitive salaries and exceptional benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company.
Other perks include:
• On-site gym and fitness classes and one-on-one personal training
• On-site nurse, nutritional counseling, and mental health resources
• Full-service cafeterias
• Free shuttle service to Quincy Adams T Station
• Tuition assistance programs
• Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and
more
• A company committed to community: volunteer opportunities, employee-led community efforts,
and the Arbella Insurance Foundation
• Robust training, mentorship, and professional/personal development programs
• Colleagues who genuinely care about each other
Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.
It’s no wonder our employees have voted Arbella one of the Boston Business Journal’s “Best Places to Work” every year since 2009!

This position is responsible for the processing of all transactions related to the policies placed in the Commonwealth’s Residual (pool) market and the servicing to the agents with regard to that business.

​Key Responsibilities:

• Review of submissions for eligibility and completeness
• Entry of submissions and other transactions to either the e-app or policy administration system
• Issuance of the least complex submissions
• Research of driver and vehicle information for validity using Atlas and other related sources
• Correction of RMV errors
• Research and correction of the less complex CAR error reports
• Renewal updating on system referrals
• Communication with agents 

Requirements:

• Strong attention to detail and good time management skills
• Sound customer service and communication skills
• Some knowledge of commercial auto helpful but not required