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Job Summary:

The Manager, Trauma Services Program (TPM) is a registered nurse who is responsible, in collaboration with Trauma Medical Director, for the coordination of services and system elements required for the optimal care of the trauma patient. In addition, this leader oversees operations to ensure maintenance as a verified/designated trauma program as set forth by the guidelines established by the American College of Surgeons Trauma Center Verification Program or State designated trauma program.
The TPM is responsible for the integration of processes of care across the trauma continuum; from injury through rehabilitation to include injury prevention. Level I and II trauma centers are considered higher level of care due to higher volumes and a complex trauma population. Level III and IV trauma centers transfer complex trauma patients to the higher level trauma centers (I and II). The TPM interfaces with leaders within their hospital from Administration, Nursing, Emergency Services, Medical Imaging, Care Coordination, Quality, and others, to improve care and maintain sustainability for the program. The TPM represents the Trauma Center in regional, state, and national trauma committees or organizations.

Core Responsibilities and Essential Functions:

Program Administration
- In collaboration with the trauma Medical Director, is responsible for all aspects of preparation of trauma program for (re)verification by the American College of Surgeons and/or (re)designation by the State of Georgia Department of Public Health: Office of EMS and Trauma
- Manages the Trauma Service Staff including : Trauma Outreach Coordinator, Trauma Nurse Coordinator, Trauma Registrar/Data Abstractor(s), Performance Improvement Coordinator
- Works cooperatively with the Hospital Administration and the WMG to ensure a smooth functioning and financially viable service
- Plans and facilitates Trauma Committee meetings and activities
- In collaboration with the Trauma Medical Director and Trauma Committee, sets goals for improving quality metrics
- Responsible for creation, development and monitoring of budget
- Coordinates the development and deployment of trauma specific protocols and guidelines and monitors adherence and effectiveness of the protocols.
- Responsible for the creation of policies, procedures and guidelines for care of the injured patient
- Promotes and contributes to the positive working environment within Trauma Services
- Completes requisite reports to the State Office of EMS and Trauma and The Georgia Trauma Commission per contractual obligation.
- Serves as liaison to Regional, State and National trauma organizations to improve access to and delivery of trauma care
- Serves as liaison to all clinical and ancillary departments within the hospital to ensure world class trauma care delivery
- Serves as subject matter expert and liaison with the WellStar Health System regarding trauma care delivery
- Interfaces with Quality Department regarding quality initiatives and Joint Commission requirements 60% Clinical Activities:
- Attends Trauma Activations to serve as a resource person to enhance trauma team performance
- Works collaboratively with the Trauma Team to assure coverage for time sensitive responsibilities/duties
- Serves as a resource to patients and families as needed to ensure optimal trauma care provision to our patients
- Attends Multidisciplinary Rounds with Trauma Team
- Rounds on trauma units to ensure resources are available to provide world class trauma care 10% Trauma Registry:
- Manages Trauma Registrar/Data Abstractor(s)
- Oversees the timely completion, accuracy, and reporting of the Trauma Registry
- Works on behalf of WellStar Kennestone Hospital with state organizations toward the development of a Sate Trauma Registry
- Maintains the highest level of trauma registry validity to assure accurate program profiling, TQIP, State and internal reports using the established data validation process for the Trauma Registry 10% Performance Improvement:
- Manages Trauma Nurse Coordinator(s) and Perfromance Improvement Coordinator(s)
- Coordinates and leads Trauma Committee meetings and prepares monthly statistical reports for committee
- Evaluates quality assurance filters as defined by the American College of Surgeons, State designated standards and internal filters, for process and care improvement opportunities
- Ensures improved pre-hospital care of injured patients through coordination of efforts with local EMS, EMS Coordinator and state Trauma Centers
- Monitors TQIP reports for opportunities for improving trauma care within the Trauma Center, Region and State
- Works in conjunction with the Trauma Nurse Coordinator to review, monitor and identify PI opportunities at the system and provider levels. Escalates cases as appropriate for peer review. 10% Professional / Public Education/Outreach and Research:
- Manages the Trauma Outreach Coordinator(s)
- Supports the Trauma Outreach Coordinator’s efforts related to professional and community education and injury prevention programs
- Participates in the Trauma Nurse Core Curriculum Coarse (TNCC) program sponsored by the hospital/System
- Participates in the Advanced Trauma Life Support program sponsored by the hospital/System
- Participates in the Advanced Trauma Care for Nurses program sponsored by the hospital/System
- Participates in other professional education courses in trauma and critical care that may be conducted or sponsored by the hospital/System
- Participates in regional trauma education and outreach efforts
- (Level I and II) Participates in Trauma Program Research projects and works with nursing staff to oversee and develop nursing based trauma research project if indicated. 10%

Required Minimum Education:

Bachelor's Degree Graduate with Bachelor of Science in Nursing from an approved school of professional
nursing Required and
Master's Degree Master of Science in Nursing with a clinical concentration in trauma, emergency or relevant field Preferred

Required Minimum License(s) and Certification(s):

• Reg Nurse (Single State) or RN - Multi-state Compact
• Basic Life Support or BLS - Instructor
• Advanced Cardiac Life Support or ACLS - Provisional or ACLS - Instructor
• Trauma Nurse Core Course
• Adv Trauma Care for Nurses Cer
• Trauma Cert RN

Additional License(s) and Certification(s):



Required Minimum Experience:

Minimum 3 years clinical nursing in emergency, critical care Required and
trauma care Required and
Minimum 3 years progressive management Required or
supervisory experience Required and
Previous experience in verified Level I Required or
Level II ACS verified Trauma Center Required or
state designated trauma program preferred Preferred

Required Minimum Skills:

Interpersonal skills necessary to interact productively with both internal and external personnel at all levels of the organization, patients, families, physicians and staff, to promote the optimal care of patients and the optimal functioning of the trauma program.

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