Harris souscrit à un programme d’accès à l’égalité en emploi et les candidatures des membres des groupes visés à savoir les femmes, les personnes handicapées, les personnes autochtones et les minorités visibles sont encouragées à soumettre leur candidature. Si vous êtes une personne handicapée, vous pouvez recevoir, sur demande, de l’assistance pour le processus de présélection et de sélection.

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We're looking for a technical sales specialist and a dakis product expert. We need someone who likes to get into the nuts and bolts of our products, who can wow potential customers with demonstrations, get the order right, and who can help new customers get started with our solutions.

You'll be our dakis expert, helping our customers understand and get the most out of our products. This role requires a unique blend of commercial and technical knowledge, as well as excellent communication and presentation skills. You'll be part of our inbound sales team, working closely with the sales team, project managers, web designers and SEO/SEM experts.

Main mission:
Become the dakis solutions expert to support customers and the sales team, conduct product demonstrations, facilitate customer onboarding, and represent dakis at events.

Profile required:
Experience in technical/SaaS sales, bilingualism, organizational skills, proficiency in digital tools and initiative.

Responsibilities:

• Develop a thorough understanding of dakis products and solutions, becoming the go-to expert for potential customers and the sales team.
• Conduct product demonstrations to potential customers, highlighting the value and benefits of dakis solutions.
• Identify business opportunities, generate leads and foster relationships with customers to meet or exceed sales targets.
• Help new customers get started, ensuring their onboarding experience is smooth and satisfying.
• Provide product training and communicate best practices (success coach).
• Provide first-class support to our customers, both before and after the agreement is signed.
• Teach our sales team all the ins and outs of dakis products, so they can promote them effectively.
• Work with our development team to provide feedback and ideas on how to improve our products.
• Represent dakis at industry events, sharing our solutions and building relationships.
• Build and maintain excellent relationships with our key customers, ensuring that they use our solutions correctly and are delighted with our service.
• Be a success coach and generate sales opportunities in the normal course of working with customers.

What we're looking for :

• 3+ years in technical sales, inbound or outbound sales, ideally in the SaaS or retail technology industry.
• You have a good knowledge of websites, e-commerce, point-of-sale and/or print-on-demand solutions.
• You are proficient with CSV files, Microsoft Excel and Office (or similar) and enterprise software (CRM, ticketing system, team collaboration tools, project management tools).
• You are bilingual or can communicate very well in English (written and spoken).
• You are a self-starter and a fast learner.
• You are well-organized and meticulous.
• You have good common sense.
• You are able to prioritize your tasks and manage your time.
• You have an eye for a job well done.

Bonus points if :

• Familiarity with the camera store, photo lab and printing industries.
• Project management skills.
• Understanding of web hosting concepts (domain name, URL, email, website hosting, IP, DNS, A-Record, cname).

Be part of our team!

A great team :

• A friendly, professional team whose common goal is to get the job done right.
• Work from home 4 days a week and one day teleworking.
• Modern tools: modern working environment, tools and software solutions.
• Good work-life balance.
• Plenty of vacation days and vacations.
• Amazing insurance and benefits.

Useful links :

https://dakis.com

https://dakisdemo.com

https://dakis.com/useful-links

*The candidate will be required to communicate primarily in English, since 95% of our market is outside Quebec.*

Apply at

We like talented, motivated people who really love what they do. There's never a dull day! Do you have what it takes to make an impact at dakis? Let's get in touch!

Send us your CV and salary expectations to cv@dakis.com .

*English and French as we have customers in the rest of Canada and the United States*.

*Only successful candidates will be contacted*.

Harris is an Equal Opportunity Employer and members of the following targeted groups are encouraged to apply: women, persons with disabilities, aboriginal peoples and visible minorities. If you are a person with a disability, assistance with the screening and selection process is available on request.

The Harris Talent Acquisition team does not use text messages to contact candidates or solicit confidential information. We encourage all candidates to apply for advertised positions. They will be contacted either by a Harris manager or by a member of the Talent Acquisition team for an interview, once the required criteria have been met.