Posted:
8/13/2026, 5:07:24 AM
Location(s):
Famagusta, Northern Cyprus ⋅ Colorado, United States ⋅ Austin, Texas, United States ⋅ California, United States ⋅ Denver, Colorado, United States ⋅ Palo Alto, California, United States ⋅ San Francisco, California, United States ⋅ Irvine, California, United States ⋅ Texas, United States
Experience Level(s):
Senior
Field(s):
Customer Success & Support
Workplace Type:
Hybrid
Pay:
$116k–$174k/yr
Restaurant365 is the leading all-in-one restaurant management platform, helping thousands of restaurant operators run and grow their businesses through a single, integrated cloud solution. Purpose-built for the restaurant industry, our platform combines accounting, inventory, purchasing, workforce management, payroll, scheduling, operations, and business intelligence—empowering restaurant operators to improve profitability and operate more efficiently.
Trusted by some of North America's largest restaurant brands as well as thousands of independent operators, Restaurant365 is redefining how restaurants operate through technology.
As a Customer Architect, you'll play a critical role in helping our largest and most strategic customers realize the full value of the Restaurant365 platform. Partnering closely with Strategic Customer Success Managers, you'll serve as the technical leader for complex enterprise accounts, designing scalable solutions that span product configuration, integrations, business processes, and operational workflows.
This is a highly strategic, cross-functional role for someone who enjoys solving difficult problems, influencing without authority, and building repeatable solutions that improve customer outcomes. You'll work closely with Customer Success, Product, Engineering, Professional Services, and Support to remove technical and operational barriers while helping shape the future of Enterprise Customer Success at Restaurant365.
Website: http://restaurant365.com/
Headquarter Location: Irvine, California, United States
Employee Count: 251-500
Year Founded: 2011
IPO Status: Private
Last Funding Type: Private Equity
Industries: Accounting ⋅ Productivity Tools ⋅ Restaurants ⋅ SaaS ⋅ Software
Visa Sponsorship: Sponsors work visas