Posted:
9/4/2024, 3:43:45 PM
Location(s):
Tempe, Arizona, United States ⋅ Arizona, United States
Experience Level(s):
Mid Level
Field(s):
Customer Success & Support
Be part of the future!
We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.
What we offer:
What you will do
This skilled position involves installing, programming, troubleshooting, configuring, commissioning, and servicing Fire Alarm Systems, Access Control and CCTV Systems as well as other related building system products at customer sites including panel repair/reprogram, device replacement/repair, resolving low voltage circuit troubles and system testing
Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks
Position involves the programming of fire alarm, security, and access control system panels, but will primarily focus on networked fire alarm systems
How you will do it
Perform installation/programming on integrated security and fire alarm systems
Respond to customer service calls in a timely and efficient manner, troubleshoot and repair as needed
Will be required to participate in after-hours service program
Communicate with central dispatch on current work order status and receive updates on outstanding customer issues
Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational/product manuals
Supervise and inspect the installation of equipment to meet customer and contract specifications
Complete necessary certification courses on internal and external products used
Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner
What we look for
Required
At least 4 years of documented experience in low voltage electrical systems, including Fire/Life Safety Systems, Access Control, CCTV, and Security Systems
High School Diploma or equivalent required
Experience in reading and interpreting blueprints, submittals, and operational/product manuals
Experience with hand tools test equipment, multi-meter usage, digital analyzer and commissioning devices
Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
Able to work flexible hours including weekends to meet customer requirements
Overnight travel may be required
Demonstrate a high level of customer service
Ability to lead & work well with team members
Ability to adhere to, implement, and always follow safety guidelines and procedures
Strong organizational skills, positive attitude, and an ability to learn quickly
Possess a valid driver’s license and driving record that meets company requirements
Able to pass a pre-employment background and drug test
Able to obtain and retain any licenses that are required by National, State and Local codes
Basic understanding of Network concepts and architectures.
Preferred
Two-year Associates Degree in Electronics; Network; Computer Science or related field
NICET level II or ability to obtain in first year
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
Website: https://johnsoncontrols.com/
Headquarter Location: Cork, Cork, Ireland
Employee Count: 10001+
Year Founded: 1885
IPO Status: Public
Industries: Industrial Engineering ⋅ Physical Security