Customer Quality Engineer

Posted:
8/26/2024, 6:56:24 PM

Location(s):
Parañaque, Metro Manila, Philippines ⋅ Metro Manila, Philippines

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business.  From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. 

JOB RESPONSIBILITIES:

External Issues (COMP) Management

  • Reviews, writes up or updates the 8D reports making sure it is complete and accurate
  • Works with QME team and other support groups in creating the appropriate and immediate containment action for COMP issues.
  • Reviews the 8D reports, specifically the action items to assess their effectiveness and adequacy in addressing the root cause/s of the COMP issue.

Customer Audit Management

  • Coordinates with AMPI team during the preparation, actual conduct and post audit activities.
  • Tracks and follows through action items from audit observations and/or findings to ensure closure.
  • Provide data analysis support on customer audit findings.

Other Duties

  • Creates, monitors and updates AMPI CIP that is being shared to selected customers.
  • Creates presentations to help external customers understand the issue root cause and actions implemented.
  • Support other group Quality Activity such as 5S, and other Quality or Company Programs.

MINIMUM QUALIFICATIONS:

  • Graduate of any Engineering Degree, preferably Electronics, Electrical, Chemical or Mechanical, except Civil Engineering.
  • Must have 2 years' experience in the semiconductor assembly/test or closely related industry.
  • Knowledgeable in core tools (FMEA, Control Plan, SPC, Basic & Advanced Statistics, 8D, Root Cause Analysis, Problem Solving Tools) and ESD fundamentals
  • Knowledgeable in Microsoft office (Advanced Excel, Word & PowerPoint) and other computer application.
  • Good Communication Skill
  • Knowledgeable in Assembly and Test Measuring and Test Equipment
  • Product & Process Knowledge