Job Description:

The Role

The Exchange Services Consultant reports to the Director of Exchange Services within Fidelity Fund and Investment Operations (FFIO).  As an Exchange Services Consultant, you will:

• Identify exchange pricing and policy changes, providing actionable insights to guide decision-making.
• Manage relationships with exchanges, developing strong partnerships and effective communication.
• Assist with monthly exchange reporting and usage monitoring, ensuring transparency and accuracy.
• Coordinate contract administration workflows in collaboration with partner teams
• Consult with business partners on new and changing use cases and provide guidance to ensure alignment with exchange policies and standards.
• Manage projects, driving initiatives that improve processes and outcomes.

The Expertise and Skills You Bring

• Education & Experience: Bachelor’s degree required
• Industry Knowledge: The ideal candidate will have a minimum of 2 years of market data experience and/or financial services industry exposure.
• Analytical Expertise: Strong problem-solving skills with proven track record in financial and data analysis.
• Technical Capability: Basic understanding of financial data technology is a plus.
• Communication Skills: Outstanding verbal and written communication abilities, with strong interpersonal skills suited for a professional financial services environment.
• Personal Attributes: Diligent, self-motivated, and adaptable—able to thrive in a fast-paced, evolving environment.
• Mindset: Passionate, curious, and eager to understand both customer needs and vendor requirements.
• Flexibility: Comfortable with ambiguity and change, with the ability to adjust quickly to shifting priorities or new information.
• Technical Proficiency: Skilled in Microsoft Office applications, including Access, Excel, Word, and PowerPoint.
• Additional Skills: Experience with SQL, Python, and Power BI is highly desirable and will help drive sophisticated analytics, automation, and data visualization initiatives.

Note: Fidelity will not provide immigration sponsorship for this position.

The Team

Fidelity Fund & Investment Operations (FFIO) is a division of Fidelity Investments, which provides investment management support services to Fidelity businesses and mutual fund shareholders. FFIO provides a wide range of asset servicing functions including proxy research, information and data services, pricing, cash management, accounting, integrated solutions, relationship management, and global product services.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to [email protected].

Certifications:

Category:

Investment Operations

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.