Job Description:
About the Role
The ISB Senior Manager Client Partner for Life & Annuities serves as the strategic leader and primary relationship owner for key Life & Annuities (L&A) insurance accounts. This role combines account leadership, industry expertise, operational oversight, and cross‑functional collaboration to drive client satisfaction, delivery excellence, and revenue growth.
Essential Job Functions
Client & Account Leadership
- Serve as the primary point of contact and trusted advisor for assigned Life & Annuities clients.
- Develop and execute multi‑year account strategies aligned to client needs and organizational objectives.
- Strengthen long‑term client relationships through consistent engagement and delivery excellence.
- Lead executive‑level communication and ensure alignment across stakeholders.
Industry & Solution Expertise
- Apply in‑depth knowledge of Life & Annuities operations, including distribution, policy administration, claims, underwriting, modernization, and compliance.
- Guide solution discussions across transformation, digital, cloud, and operational services tailored to L&A clients.
- Partner with internal solution, delivery, and offering teams to bring the right capabilities to clients.
Operational & Delivery Oversight
- Oversee delivery performance, ensuring KPIs, SLAs, and financial commitments are met.
- Identify delivery risks early and collaborate with delivery counterparts to drive resolution.
- Ensure operational efficiency, quality, and continuous improvement in services delivered to clients.
Revenue, Financial, & Growth Accountability
- Own P&L performance for assigned accounts, including forecasting and profitability management.
- Identify growth opportunities and lead cross‑sell and upsell efforts across insurance offerings.
- Support pipeline development, proposals, solutioning, pricing strategies, and contract support.
Cross‑Functional Leadership & Collaboration
- Lead cross‑functional teams spanning delivery, solution architects, operations, and industry practices.
- Mentor and guide team members to build capability and support account success.
- Drive alignment across teams to ensure cohesive, end‑to‑end support for L&A clients.
Market & Strategic Insights
- Monitor and interpret industry trends, competitor activity, and regulatory shifts in Life & Annuities.
- Integrate market insights into account planning and client conversations.
- Represent the organization at industry events and relevant client forums.
Basic Qualifications
- Bachelor’s degree in business, technology, insurance, or related field; or equivalent experience.
- 8+ years of relevant experience, including 3–4 years in account leadership, client partner, or delivery leadership roles.
- Proven success managing large enterprise accounts and driving revenue performance.
- Strong communication, executive engagement, and stakeholder management skills.
- Experience partnering with cross‑functional technology and delivery teams.
- Commitment to continuous learning and staying current on industry and technology advancements.
Other Qualifications
- Advanced degree (e.g., MBA) preferred.
- Life & Annuities‑related certifications (e.g., LOMA, LIMRA) are beneficial.
- Experience with digital transformation, cloud modernization, automation, or AI in insurance environments is advantageous.
Why DXC?
DXC fosters a culture of inclusion, belonging, and continuous learning. Employees have access to competitive benefits, opportunities for career advancement, and a global network of experts. We are committed to ethical practices, corporate citizenship, and empowering people to achieve their best.
Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $107,900 - $200,400.
Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below.
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