Role overview : 

As a Senior Customer Success Manager at Brevo, you will own a strategic portfolio of large enterprise customers and act as their long-term strategic partner across the full customer lifecycle. You are their go-to marketing advisor, someone who delivers answers and recommendations before they are even asked, and who understands their business strategy and marketing goals as well as their own teams do. This role requires deep engagement, excellent stakeholder management, and a natural leadership presence within the team.