Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments, and accessing the capital markets on behalf of our clients.

Procurement and Third-Party Management (P&TPM) is responsible for procuring products and services for Citigroup and manages the risks associated with Citi’s third-party arrangements, across all business lines and locations. P&TPM defines and oversees the implementation of policies and standards that provide controls to assess third parties and outsourcing arrangements. The goal of P&TPM is to support Citi’s selection and management of third parties capable of providing products and services in a safe and sound manner and at a reasonable cost and to manage the risks associated with third parties.

Citi is currently seeking a P&TPM Operational Excellence Director who is passionate about driving meaningful changes and is ready to make an impact.  The ideal candidate will have a background in operational excellence, change management, regulatory remediation and compliance audits and ability to lead and inspire a team. This selected candidate will be responsible for managing, coordinating, on time delivering of P&TPM remediation activities globally while proactively identifying improvements to de-risk P&TPM Operations. Reporting to the Head of Procurement and Third-Party Management Operational Excellence.

Key Responsibilities:

• Develop strategy, working framework and execute on P&TPM comprehensive remediation plans to address compliance deficiencies identified by regulators and internal audits.
• Develop cross-functional relationships with stakeholders to ensure successful execution of the plan.
• Identify, analyze risks, and develop strategies to mitigate them.
• Provides regular updates and reports to senior management and at necessary governance forums regarding the progress of the remediation plan.
• Develop and maintain best practices for regulatory compliance and ensure adherence to these practices.
• Maintain knowledge of third-party risk management and their associated compliance requirements
• Partner with P&TPM management and their organizations on third-party risk, remediation, and strategies to ensure robust operational risk management capability and effective management of third-party inventories including outsourcing.
• Proactively identify continuous improvement opportunities to de-risk P&TPM Operations
• Manage a small team of individuals with similar capabilities.

Qualifications:

• Extensive experience in audit, risk and control, supervision, quality assurance / control and monitoring processes.
• Extensive experience in risk and control (including regulatory) remediation activities.
• Ability to effectively drive and lead change in an organization with Citigroup’s size.
• Meaningful knowledge of the risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance.
• Experience working horizontally across an organization and participating in enterprise-wide implementations of major policy and relevant risk programs.
• Broad understanding of relevant Third-Party Risk Management regulation and supervisory expectations for large complex financial institutions preferred.
• Well-developed listening skills and a strong ability to engage at the executive management level by providing proactive support and advice on a variety of risk matters.
• Superior oral and written communication skills, and in particular ability to assess and contribute to the content of key risk and control reporting.
• Strong leadership skills and demonstrated experience with a proven track record in driving positive and sustained change.
• Strong ability to engage at the senior management level and demonstrated communication experience at different levels of organization.

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Job Family Group:

Risk Management

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Job Family:

Operational Risk

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Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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