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Job Category

Product

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Within the Marketing organization, the Event Technology & Insights team delivers a cutting-edge technology stack that enhances in-person, digital, and on-demand experiences across Salesforce’s global brand activations, including content marketing initiatives and a robust events marketing portfolio. Our industry-leading platforms and solutions help connect target audiences to the content they need, when and where they need it, so that it is as easy as possible for them to learn about how to use Salesforce products and drive business growth.

Whether customers and prospects are navigating our events ecosystem or on the product buying journey, we aim to deepen their relationship with Salesforce, accelerate learning and networking opportunities, and boost marketing performance. Our innovations range from the Salesforce events mobile app to Salesforce+ to AI-powered personalization tools.

The Senior Product Manager for In Person Events will be responsible for delivery of in-person experiences through product execution and deployment in scrum-agile work practice. In Person Events at Salesforce is a cross channel product that supports having an engaging event experience across the life cycle of awareness & consideration, registration, preparation, on-site engagement & wayfinding and post-event journey. This includes event innovation across our large-scale industry leading customer events like Dreamforce, Connections and TrailblazerDX, as well as across our series of World Tour or regional events. This product role is also responsible for effective stakeholder engagement, maintaining a product roadmap, vendor management, and influencing product leadership.

Responsibilities

• Drive the broader digital technology roadmap at Salesforce for In Person Engagement features, including Salesforce on Salesforce and vendor integrations
• Product Owner Lead for our In Person Events Scrum Team. Defining Roadmaps, Prioritizing Features, and Translating BRD and PRDs into Epics and Work for the internal Engineering teams
• Provide regular updates to leadership, escalating items when needed but with presence and relationships to identify and resolve most issues independently
• Knowledgeably and successfully present our strategy, roadmap, and current progress/actions to senior executive audiences inside and (as approved with PR) outside the company
• Foster, facilitate, and furnish, timely decision-making across a broad network of stakeholders, delivery partners, and operational teams.
• Quickly adopt awareness and demonstrate command of policies, processes, and programs with discernment of the different pressure-points for each.
• Collaborate with security, architecture, engineering, quality, support, experience, program, and infrastructure partners in coordinating the delivery of complex, multi-year initiatives
• Represent and lead diverse delivery functions in program/project core team and executive meetings.
• The position collaborates with other global locations and requires a flexible work shift schedule for some meetings.
• Collaborate with partners and stakeholders to build shared understanding on product vision and to gain alignment on roadmap and solution strategy.

Required Skills/ Experience:

• High energy and passion for the job
• 8+ years of product management experience, with a proven track record of delivering successful products
• In-depth experience with product development methodologies (e.g., Agile, Scrum)
• Hands-on experience running a scrum team as a Product Owner
• Exceptional problem-solving, analytical, and decision-making skills
• Experience in consumer experience, marketing, and digital engagement technologies
• Able to put their hands-on experience to use and work as an individual contributor
• Communicate with business as well as technical audiences. Able to write clear and concise documentation, user stories, and excellent written and spoken communication skills
• Function independently and as part of a team in a (really) fast-paced environment, convey a strong professional image, exhibit interest and positive attitude toward all assigned work, and strive for continuous improvement. The successful candidate will enjoy the risk and opportunity of advanced technology development
• Professionalism, dedication and ability to work in a collaborative team environment
• Impressive presentation skills and experience communicating and convincing audiences from analysts to C-suite
• Travel requirements: ability to travel for key events, less than 20%
• B.A., B.Sc. or equivalent

Desired Skills/Experience:

• A sense of humor, and grace under pressure
• Agile/Scrum certifications
• Background in technology consulting
• Experience in professional services roles/engagements
• Ability to lead vendor analysis and evaluations, maintain on-going vendor relationships and influence vendor roadmaps
• Domain expertise in event technology

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $200,800 to $276,100.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.