Manager, Know Your Customer (KYC)

Posted:
7/14/2024, 5:00:00 PM

Location(s):
Karnataka, India ⋅ Bengaluru, Karnataka, India

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Sales & Account Management

Workplace Type:
Hybrid

Job Description Summary:

Join the Thomson Reuters enterprise Risk Management function, part of Risk & Compliance to help strengthen the control landscape and support the establishment of new, and delivery of existing core processes designed to evaluate and manage risks associated with external business relationships.

Help build, deploy and operate a TR customer compliance (KYC) capability, focusing on identifying risks associated with selling products and provisioning access to TR content and intellectual property.

About the Role:

  • Work closely with members of the broader organization, including Risk & Compliance, Product, Sales and other business functions, to further strengthen the Firm's risk management practices and drive risk management framework adoption.

  • Support the development and delivery of the enterprise-wide Know Your Customer (KYC) program and the associated projects.

  • Design, implement and improve relevant processes i.e., customer screening, operationalizing new organizational capabilities and tooling.

  • Support third party risk management activities, connecting the dots to gain efficiency across adjacent processes.

  • Further mature risk reporting to ensure visibility and adequate treatment for the relevant identified issues.

  • Build and maintain a common KYC body of knowledge covering Standard Operating Procedures, as well as training materials for new joiners and impacted business stakeholders.

About you: 

  • You're naturally curious, eager to learn and grow. You’re comfortable with ambiguity and strive for excellence.

  • You understand compliance, sales processes, customer screening and KYC processes.

  • You speak fluent English and communicate effectively and efficiently.

  • You have more than 7 years of relevant work experience, preferably in a regulated industry, and ideally, 3+ years in a management role leading service delivery and a team of contributors.

  • You are fluent in Microsoft Office and understand data visualization principles, ideally, you're versed with PowerBI.

  • Risk Management is your forte and you're comfortable working with GRC tooling and processes.

  • You have experience with sales, sourcing, procurement, contract management and relevant processes in a global entity.

  • Ideally, you have hands-on experience in the design and operationalization of KYC controls in a regulated market.

#LI-AM1

What's in it For You?


You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

  • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

  • Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

  • Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

  • Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

  • Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

  • Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.


Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.