You don’t miss a beat. From juggling customers’ day-to-day needs to your laser-sharp focus on data integrity, you know how to execute the constantly-evolving transportation needs of our customers – and we want you on our team!

No two days are the same for an Associate Operations Coordinator, where you’ll use your jack-of-all-trades versatility to leverage our proven processes and industry-leading technology platform to skyrocket your clients’ business. Your personable service and love for collaboration empower you to reach for success and reach your life goals. Grow your best self here, with us.  

So What Can We Do For You?

When you achieve, we succeed. Our commitment to equipping you for success begins on day one with our dynamic and comprehensive onboarding program. This interactive training immerses you in everything C.H. Robinson: how our 100+ year legacy means we’ll always be here for you and our customers, all the ways to utilize our leading-edge supply chain technologies, and why your unique background makes our organization stronger. Your training is an engaging mix of activities, self-guided learning, and personalized coaching and mentoring. You’ll come out of the experience motivated to connect the world as a confident, valuable member of our team.

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site 4 days a week, igniting creativity and driving impactful results. With the flexibility for remote work 1 day a week, this role strikes the perfect balance between teamwork and autonomy.  

On Your Next Adventure, You’ll:

• Manage shipment lifecycles by creating and activating shipments, building and assigning loads, scheduling, tracking and tracing orders, and documenting events and invoices
• Master and leverage C.H. Robinson’s global technology platform, Navisphere, to validate and ensure the accuracy of load data
• Foster meaningful connections with customers via phone and computer interaction 7-8 hours per day
• Provide open, timely communication to ensure that customers know they’re your priority every step of the way
• Monitor task boards and assigned email accounts to respond to customer and carrier requests

You’re a Great Fit If You Have:

• High school degree or GED equivalent
• Previous customer service experience
• Proficiency in both English and French (written and spoken)

Even Better If You:

• Thrive in a diverse and inclusive work environment
• Have basic proficiency in Microsoft Office Suite of programs
• Present professional communication, prioritization, and time management skills
• Hold prior work experience that required attention to detail and accuracy
• Earned a bachelor’s degree or continued education
• Can multitask while focusing on quality, efficiency, and customer service
• Enjoy working in a fast-paced environment that values teamwork and camaraderie
• Are tech-savvy or learn new software quickly

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business. We invest in your professional growth and development, and our benefits support your financial, family and personal goals. Here, you have the flexibility to create a career that works with your life.

We provide the top-tier benefits that matter to you most, including vacation package, paid time off to volunteer in your community, maternity leave top-up, medical, dental, vision, life and disability insurance, prescription drug coverage, RRSP with 5% company matching, employee stock purchase plan, as well as a broad range of career development, networking, and team-building opportunities. Dig in to our full list of benefits on OUR CULTURE page.

We value an environment where you can grow by challenging yourself and are supported with the potential for internal promotion – to Operations Coordinator then Lead Operations Coordinator – so you can discover new interests, develop your strengths, and reach your life goals. So, what are you waiting for? Click that apply button.  

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Medical (including Vision and Telemedicine)

• Dental

• Basic and Supplemental Life Insurance

• Vacation and PTO time

• Paid holidays

• Short-Term and Long-Term Disability

• Retirement Plan with 5% company matching

• Employee Stock Purchase Plan (ESPP)

• Charitable Giving Match Program

• Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.