Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an unpredictable industry. We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today.  

Our administration function plays an important role in ensuring around 300,000 flights every year to 86 destinations around the world are completed successfully. We do this with the best in customer service and operational efficiency, creating the best experiences for our customers. We’ve built a high performance culture, and you can be sure we’ll hold you to those expectations. You’ll be challenged to make the impossible possible. Along the way, you’ll have plenty of fun, meet amazing people and have experiences like no other. 

Your new role as Administration Officer – Medical Services will see you provide high level administration support within the Aviation Health Programs team. This support includes but is not limited to providing Medical Services support to the front-line, answering incoming phone calls to Qantas Medical Services, receive and triage messages, respond appropriately, monitor, manage, file and distribute emails and other documents from multiple shared inboxes, coordinating of appointments for Pilot CASA license renewals, audio, vision, vaccination and other medical appointments as required. You will also be responsible for coordinating medical correspondence for the Medical Services Team. The queries which come through may be sensitive in nature and therefore we are looking for applicants with a high level of professionalism, confidentiality and maturity to work though the tasks associated with the role. 

You’ll have – 

• Intermediate computer literacy skills in MS Office Applications 

• Able to prioritise and meet strict time constraints 

• Strong organisational skills           

• Competent, self-starter, able to use their initiative while working under time constraints, both independently and as part of a team 

• Excellent telephone skills and highly developed interpersonal skills with the ability to communicate with all levels of management/staff 

• Highly developed written and oral communication skills 

• Able to respect the confidentiality of sensitive information 

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. 

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.

• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.

• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.

• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

If you’re ready for a culture that will challenge and excite you, submit an application today!

Applications Close: Sunday, 22nd September 2024

Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.