The Amherst Group of companies comprise of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed.  Amherst leverages its proprietary data, analytics, technology, and decades of experience to seek solutions for a fragmented, slow-to-evolve real estate ecosystem and to materially improve the experience for residents, buyers, sellers, communities, and investors.  Today Amherst has over 1000 employees and $14.1 billion in assets under management.

Over the past decade, Amherst has scaled its platform to become one of the largest operators of single-family assets and has acquired, renovated, and leased more than 46,000 homes across 32 markets in the U.S.  The firm delivers customized, stabilized cash-flowing portfolios of assets to its investors, wrapped in all the ongoing services required to manage, own, and finance the asset including property management, portfolio management, and a full capital markets team.  In addition to its single-family rental platform, Amherst’s debt business pursues two distinct credit strategies in mortgage-backed securities and commercial real estate lending.  Over its 25-year history, Amherst has developed a deep bench of research and technology talent, and leverages data and analytics at every stage in the asset lifecycle to improve operations and preserve long-term value for our investors and the more than 188,000 residents the firm has served.

Current Challenge or Opportunity

The intern will support several active team initiatives. A key project is the Technology Reimbursement Fee initiative launched in Q1 2026, which charges vendors a fee to help cover the cost of the Field Service platform in Salesforce. The intern will help lead vendor outreach for collections, support payment troubleshooting, partner with Treasury on payment reporting, and track results for leadership review. The intern will also assist with Insurance Claims documentation outreach by contacting vendors to collect required documentation for natural disaster-related claims. Additional support may include vendor data cleanup, process improvement, and documentation.

Business Impact

This work supports important business goals by helping recover platform-related costs, improving visibility into payment progress, supporting insurance claim recovery, and strengthening vendor-related processes. The intern’s contributions will help the team operate more efficiently and provide leadership with better information for decision-making.

Project Description & Objectives

• Project Description:

The intern will support multiple vendor operations initiatives focused on improving vendor engagement, compliance support, financial recovery, and process efficiency. The primary project will be the Technology Reimbursement Fee initiative, launched in Q1 2026, which is designed to collect reimbursement fees from vendors to help cover the cost of the Field Service platform in Salesforce. The intern will help manage vendor outreach, payment follow-up, reporting, and issue resolution related to this initiative.

In addition, the intern will assist with Insurance Claims documentation outreach by coordinating with vendors to collect required documentation needed to process natural disaster-related insurance claims. The intern may also support other operational projects such as vendor data cleanup, process improvement efforts, and documentation updates.

• Key Responsibilities / Activities:

• Conduct outreach to vendors regarding Technology Reimbursement Fee payments

• Follow up with vendors to collect outstanding payments and assist with payment-related issues

• Partner with the Treasury Department to run, review, and reconcile payment reports

• Track project progress and provide reporting updates to leadership and regional teams

• Support vendor outreach for Insurance Claims documentation collection

• Help organize, update, and maintain project documentation and process materials

• Assist with vendor data cleanup and other process improvement initiatives

• Deliverables / Expected Outcomes:

• Improved collection progress and reporting visibility for the Technology Reimbursement Fee initiative

• Accurate tracking of vendor payment status and troubleshooting outcomes

• Timely outreach and follow-up for insurance claims documentation requests

• Better organized documentation and process materials for team use

• Support for vendor data quality improvements and other operational efficiencies

• Key Objectives:

• Improve vendor payment collection efforts for the Technology Reimbursement Fee initiative

• Provide accurate reporting and progress updates to support leadership decision-making

• Support insurance claims recovery efforts by helping collect required vendor documentation

• Contribute to process improvement, documentation, and vendor data quality initiatives

• Strengthen overall vendor operations support through consistent follow-up and organization

Job Requirements

• Required Qualifications

• Currently pursuing a degree in Business Administration, Finance, Operations, Supply Chain, Industrial Engineering, Management, or a related field

• Strong communication and interpersonal skills for vendor outreach and cross-functional collaboration

• Comfortable speaking with vendors over the phone and handling professional outreach conversations

• Strong attention to detail and organizational skills

• Ability to analyze information, track data, and prepare progress updates

• Ability to work independently and manage recurring follow-up tasks

• Comfortable handling administrative and operational support responsibilities

• Proficiency in Microsoft Excel, Outlook, and other Microsoft Office tools

• Experience with Salesforce or similar platforms preferred, but not required

• Professional level of English required

Important Note:

• Internship duration: 3 months, 6 months, or up to a maximum of 1 year minus one day. (based on the team’s needs)

• Stipend provided.

• Flexible schedule to accommodate university commitments.

• Hybrid work model: 4 days in the office and 1 day remote (negotiable depending on university schedule).

• At the end of the project, the possibility of the intern continuing with the company will be evaluated.

• Mandatory documents:

  • Proof of active student status

  • Student insurance policy

  • USD bank account (preferred bank)