Posted:
12/18/2024, 12:00:37 PM
Location(s):
Kuala Lumpur, Malaysia
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
#LI-GM
THE WORK: Join us in a dynamic environment where you will be an SME in Services Management, collaborate and manage the team to perform, responsible for team decisions, engage with multiple teams, and contribute on key decisions. You will provide solutions to problems that apply across multiple teams. Exciting challenges await!
Manage delivery and quality of technology services across a contract or program
Ensure contracts or programs meet operational, contractual, and economic commitments
Collaborate with stakeholders and third-party partners to optimize performance
HERE'S WHAT YOU WILL NEED:
Expert proficiency in Services Management
Advanced proficiency in Service Quality Management
A minimum of 5 years of experience in relevant related skills
Bachelor's Degree in relevant field of studies
BONUS POINTS IF YOU HAVE:
Advanced ITIL Fundamentals
Advanced Stakeholder Management
About Accenture
Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Website: https://accenture.com/
Headquarter Location: Dublin, Dublin, Ireland
Employee Count: 10001+
Year Founded: 1989
IPO Status: Public
Last Funding Type: Grant
Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing