Job Description:

Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.

Activities:

• Cultivate and manage a team for our cargo handling account.
• Develop, implement, and monitor the cargo operation plans to meet account standards.
• Work at all operational levels and with widely different groups of people (airlines, agents, and forwarders).
• Communicate with all government authorities to ensure compliance with aviation and local laws.
• Oversee handling service for account cargo operation.
• Answered customer queries and monitored the agent’s performance in these tasks.
• Check and ensure compliance with inbound and outbound documentation
• Oversee Dangerous Goods.
• Staff Scheduling.
• Employee evaluation.
• Payroll (daily tracker, monitoring attendance and/or punctuality).
• Training employees on airline procedures per cargo manual
• Ensuring employees abide by company policies and procedures.
• Oversee daily export and import operations for the station.
• Ensure service standards for contracts.
• Liaison between client and AGI operations personnel.
• Local training for the station.
• Revenue and cost control responsibilities for cargo handling operations.
• Manpower and staffing. Labor distribution for contracts.
• Oversee billing and terms for JFK contracts.
• Vendor and facility management
• Building and equipment maintenance, i.e., forklifts, pallet systems, dock doors, and systems.
• Inventory control and ordering for warehouse supplies
• Assist the General Manager in the everyday operations
• Report directly to the General Manager

Physical Demands:
An employee must meet the physical demands described here to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear. This job's specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Employees must frequently sit and use their hands to finger, handle, feel, or operate computers and other standard office equipment. The employee is occasionally required to stand, walk, lift, twist, turn, and reach with hands and arms. The employee must be capable of lifting a minimum of 30 lbs. or more if required by the job's essential functions.

Work Environment:
The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. The noise level in the work environment ranges from quiet to moderately noisy, as required by the job's essential functions.

• Responsibilities are not limited to the above job descriptions.

Alliance Ground International is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.