Posted:
3/9/2026, 3:43:41 AM
Location(s):
Lombardy, Italy ⋅ Milan, Lombardy, Italy
Experience Level(s):
Junior
Field(s):
Business & Strategy
At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.
Come join us in delivering better outcomes for our clients around the world!
The Client Service and Business Management team supports institutional and retail sales across the Italian market, ensuring high-quality client servicing and commercial execution. The team works closely with sales, product, and leadership stakeholders, combining client interaction with analytical and strategic initiatives. Joining this team offers exposure to asset management, meaningful client relationships, and opportunities to contribute to business growth in a collaborative, international environment.
Act as key contact for internal and external client inquiries, managing requests independently and escalating where necessary.
Support onboarding, servicing, maintenance, and offboarding across client lifecycles.
Manage documentation and update Client Relationship Management (CRM) systems.
Support Request for Proposal (RFP) and due-diligence processes.
Maintain and update reporting, dashboards, and documentation to ensure data accuracy and consistency.
Create high-quality materials (reports, presentations, briefing documents) for client meetings and business development activities.
Analyse products and performance to support client discussions.
Identify service improvement opportunities within complex client relationships.
Contribute to sales initiatives, strategic projects, and service improvements.
Review and manage translations of relevant leadership or product content when needed.
Experience
At least two years’ experience in asset management or client services.
Education & Certifications
Bachelor’s degree in Business, Finance, Economics, or a related discipline.
Technical Skills
Strong understanding of financial services and investment processes.
Advanced analytical skills and proficiency in Microsoft Office 365.
Soft Skills
Clear and professional written and verbal communication in English.
Ability to prioritise effectively in a fast-paced environment.
Sound judgment and confidence working independently and with teams.
Hybrid working model based in Milan, with a minimum of four days in the office per week.
Building teams with diverse skills, backgrounds, and experiences has always been important to us. Fostering an inclusive culture where employees feel safe to share their opinions is not only beneficial for our people but also drives innovation and enables us to deliver better client outcomes. So, regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide you with tools, resources, and learning opportunities to help you excel in your career and personal life.
Hear more from our employees
We want our employees to thrive. By joining us, you will become a part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have you covered.
Learn more about the wide range of benefits we offer at Franklin Templeton
*Please note: the above benefits and their design & application will vary country-to-country. Also, the benefits offered to temporary employees can vary depending on the country. More information can be obtained when speaking with Franklin Templeton HR.
Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.
As part of our commitment to fostering a diverse and inclusive work environment, we welcome applicants with flexible working arrangements in their current roles or those seeking a flexible working pattern. We encourage you to communicate any preferences for flexible working so that we can consider this during our hiring process. Additionally, returners – individuals who have taken a break from work – are also encouraged to explore our job opportunities.
If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to [email protected]. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only requests for arrangements will receive a response.
Website: https://leggmason.com/
Headquarter Location: Baltimore, Maryland, United States
Employee Count: 1-10
Year Founded: 1899
Industries: Asset Management ⋅ Finance ⋅ Financial Services ⋅ Funding Platform ⋅ Insurance