Sr. Business Process Consultant - SWAT

Posted:
8/19/2024, 5:34:58 AM

Location(s):
Irving, Texas, United States ⋅ Georgia, United States ⋅ Florida, United States ⋅ Ohio, United States ⋅ Texas, United States ⋅ Montreal, Quebec, Canada ⋅ Jacksonville, Florida, United States ⋅ Richmond, Virginia, United States ⋅ Virginia, United States ⋅ Columbus, Ohio, United States ⋅ Quebec, Canada ⋅ Alpharetta, Georgia, United States

Experience Level(s):
Senior

Field(s):
Business & Strategy ⋅ Consulting

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Senior Consultant, Business Process – Lean Six Sigma

We are looking for a Senior Consultant, Business Process to join our Lean Six Sigma team. The candidate will be responsible for driving process improvement initiatives that deliver significant financial, operational, and customer and employee satisfaction impacts. In addition, you will support the development of tools and processes to effectively link enterprise Six Sigma services with our business strategy.

As the selected candidate, you will manage relationships with a segment of our business, own customer relations, assess portfolios, and oversee the project funnel. You will align initiatives across different service teams and establish an iterative intake and governance process to optimize resource utilization and enterprise portfolio value.

This role is critical to our high-performing team dedicated to driving process improvements. As the Senior Business Process Consultant, you will report directly to the Director of Business Process and be an integral part of McKesson's ever-evolving business.

Project Identification

  • Utilize data and trends to identify projects that will drive the greatest improvement within 30 – 90 days.
  • Identifies projects with expense reduction, customer satisfaction, effectiveness, efficiency, or other strategic benefit
  • Advises functional groups by providing strategic direction to initiative prioritization, integration and resource application
  • Works with Director and Executive Sponsor to ensure that six sigma support is strategically aligned with business or functional area objectives
  • Ensures that functional area six sigma policies and procedures align with six sigma corporate vision

Project Execution

  • Use Six Sigma experience and training to determine the most effective tools and methodologies to solve real life business problems in the most efficient manner possible
  • Lead projects from inception to benefit realization and control.
  • Lead cross-functional teams, including members of business/functional staff and external vendors
  • Deliver results that achieve or surpass projects targets based on ROI, customer satisfaction, or employee satisfaction improvement objectives
  • Meet project timelines to manage realization of project benefits and maintain downstream effect on project funnel
  • Monitors and communicates the results of process improvement projects/ initiatives to management and the Executive Leadership Team

 Change Leadership

  • Communicate to and influence stakeholders of all levels
  • Develops and maintains productive customer, staff, and management relationships through individual contacts and group meetings. 
  • Act as an ambassador and change agent of the Six Sigma team to build a culture of continuous improvement
  • Drive adoption of tools and methods by reinforcing the value proposition

Mentoring/Ambassadorship

  • Participate in the propagation of Six Sigma knowledge across the business unit through the delivery of Green Belt training and other informal sessions
  • Mentor & coach Green Belts and team members in project work, helping them understand and use Work-Out, Lean, Six Sigma for successful and timely completion of projects

Desired Skills

  • Minimum of 6 yrs project management, management consulting, and/or process improvement experience
  • Strong working knowledge of Six Sigma, Lean, Kaizen, and Workout tools, problem solving / root cause analysis and process management
  • Proven track record of results from the application of process improvement methodologies and effective change leadership
  • Strong financial (P&L) understanding and business acumen required: ROI, IRR, cost benefit analysis, sensitivity analysis and presenting project business cases to senior leaders
  • Strong leadership and interpersonal skills. Demonstrated ability to motivate, influence and gain commitment at all levels of the organization.
  • Strong facilitation and oral/written communication skills.

Additional Skills

  • Previous experience working in finance / accounting is preferred
  • Experience leading or managing small matrixed teams and experience leading projects across functional boundaries highly preferred
  • Experience coaching others in process improvement frameworks and/or delivering training desirable
  • Experience as a business consultant a plus
  • PC Skills: Expertise in Microsoft Office Tools (Excel, Word, PowerPoint, Visio)
  • Resourceful with an innovative and entrepreneurial mindset
  • Basic knowledge of SQL and Power Automate is a plus (or other relational database management & automation platforms)

Degree, certification and experience

  • Degree, or equivalent, typically requires 7+ years of relevant experience
  • Lean/Six Sigma certification (Black Belt) is highly desirable
  • Project Management Institute (PMP) certification is a plus

Employee Benefits

  • Inclusive work environment
  • Hybrid work model
  • Flexible full-time schedule
  • Comprehensive benefits (including health and dental insurance, retirement savings plans, etc.)
  • Wellness programs
  • Professional development opportunities
  • Employee resource groups
  • Employee assistance programs
  • Tuition reimbursement
  • Employee discounts on products and services

These benefits are designed to support the well-being and success of McKesson employees, ensuring they have access to the resources and support they need to thrive in their careers and personal lives.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$105,500 - $175,900

McKesson is an Equal Opportunity Employer

 

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

 

Join us at McKesson!