Customer Training Specialist

Company:

The Boeing Company

Boeing Global Services (BGS) is currently hiring for a Mid OR Lead-Level Customer Technical Training Specialists to support the Training Team in Seattle, WA

Position Responsibilities (Level Dependent):

• Independently conducts customer training in broad subject areas using the approved medium to satisfy customer training requirements.
• Conducts analyses to evaluate customer technical training needs to determine appropriate training content, objectives, and design.
• Develops, conducts, and evaluates effectiveness of technical training.  Uses specialized software to research, configure, maintain, update, and develop new and existing media and materials.
• Travels for work up to 25% of the time.
• Ability to adjust shift.  This position is primarily a 1st shift position but occasional adjustments to support classes, meeting, workshops, etc.
• Works under general supervision.
• May be asked to support other programs or perform other duties as needed.

This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee.   This position cannot be sponsored.  

Basic Qualifications (Required Skills/Experience):

• Experience interpreting commercial technical data including drawings, maintenance, and operations manuals.
• Experience conducting technical training and/or performing instructional system development.
• 5+ years' experience in aircraft maintenance and modification (This is time you were the technician physically working on the airplane with tools in hand).
• Capable of traveling 25% of the time.

Preferred Qualifications (Desired Skills/Experience):

• 9+ years' experience or an equivalent combination of education and experience.
• Licensed Aircraft Mechanic.
• Associate’s degree or higher.
• 2+ years’ experience conducting technical training and/or performing instructional system development.
• Experience maintaining large complex commercial aircraft and have provided instruction on the same.

Typical Education & Experience:

Mid-Level:

Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 5 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD, Master+3 years' related work experience, 9 years' related work experience, etc.

Lead level:

Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 9 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+4 years' related work experience, Master+7 years' related work experience, 13 years' related work experience, etc.)

Relocation:

This position does include relocation benefits for those who reside outside of the Seattle area by 50+ miles from their current commute.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. 

General:

All information provided will be checked and may be verified.

Please apply ASAP for this role as recruitment may commence before the end date.

Total Rewards & Pay Transparency:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.  

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Salaries are based upon candidate experience and qualifications, as well as market and business considerations.  

Mid-Level Summary Pay Range: $82,450 - $111,550

Lead-Level Summary Pay Range: $102,850 - $139,150

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

This position offers relocation based on candidate eligibility.

Export Control Requirement:

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

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