Commercial Account Executive

Posted:
9/26/2023, 7:57:08 AM

Location(s):
San Ramon, California, United States ⋅ Cainta, Rizal, Philippines

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Sales & Account Management

Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results.

We are driven by a passion to transform contact centers into customer engagement centers of excellence.  Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud.

To complement our rapid growth, we are actively looking for talented and experienced Net New Sales Representatives for our Commercial (Inside) Sales team. Five9 headquarters and Commercial Sales Team are located in San Ramon or San Francisco, California. We offer a very competitive base salary, generous monthly commissions/bonus, full benefits package, and stock options. Five9 is a high-energy environment with room for personal and professional growth.
 
Key Responsibilities
  • Nurture and follow up on warm leads (no cold calls)
  • Build and manage a sales pipeline
  • Manage sales opportunities through all stages of the sales cycle
  • Identify, qualify, and close prospects; overcome objections through consultative approach
  • Meet and exceed monthly sales KPI’s (key performance indicators) and monthly quota
  • Track and manage opportunities in Salesforce.com CRM following standard Five9 internal sales process
  • Articulate company value proposition
  • Be the subject matter expert on all services and products offered by Five9
  • Maintain a positive attitude and be a team player
Key Qualifications
  • Minimum of 5+ years of experience in direct sales - preferably in Contact Center as a Service (CCaaS) or Unified Communications as a Service (UCaaS)
  • Excellent sales and presentation skills via phone, email and web-conference
  • Demonstrated success in driving sales process and closing business over the phone
  • Ability to articulate complex technology concepts to a technical and non-technical audience
  • Experience with CRM systems, preferably Salesforce.com
  • Industry experience is a huge plus, but not required
  • Energetic, upbeat, tenacious, team player with excellent verbal and written communication skills
  • College degree (BA/BS) is required
Desired Skills
  • Knowledge and understanding of contact center and unified communications technology and concepts
  • Cloud services; VoIP
  • Previous experience with Salesforce.com CRM
  • Software-as-a-Service Applications (Cloud) experience and understanding

#LI-CM1 #LI-Hybrid

As part of our commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process.  Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Our total reward package also includes:

  • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
  • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependants.
  • Generous employee stock purchase plan.
  • Paid Time Off, Company paid holidays and 12 weeks paid parental leave.

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below.
$33,200$64,400 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. 

View our privacy policy https://www.five9.com/pt-pt/legal.  
California residents, view our Privacy Notice here: https://www.five9.com/legal/candidatenoticeca

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9. 

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Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.