Agency Relationship Manager

Posted:
9/10/2024, 4:45:26 AM

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Remote

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers, 2) led by advantaged underwriting in insurance, 3) to protect the whole home.

As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.

In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.

Job Title: Agency Relationship Manager

Location: United States

Workplace Type: Remote 

Job Summary 

The future is bright for the Porch Group, and we’d love for you to be a part of it as our Agency Relationship Manager.

Homeowners of America, (A Porch Group Company) is a leading provider of homeowners insurance, committed to offering high-quality, comprehensive coverage to our customers. We pride ourselves on delivering exceptional customer service and innovative insurance solutions tailored to meet the needs of our policyholders.

An Insurance Sr. Agency Relationship Manager is a crucial liaison between an insurance carrier and its independent agents. This role involves building and maintaining strong relationships with agents, providing support, resolving issues, and driving sales growth. 

 

What You Will Do As A Agency Relationship Manager

  • Develop and maintain strong relationships with independent insurance agents. 
  • Provide product training and support to agents. 
  • Assist agents with underwriting, quoting, and policy issuance processes. 
  • Resolve agent inquiries and complaints in a timely and efficient manner. 
  • Identify and address agent needs and concerns. 
  • Conduct regular teleconferences. 
  • Achieve sales and production goals for assigned territory. 
  • Stay updated on industry trends and regulatory changes. 
  • Utilize agency management systems and other relevant software. 
  • Proactively sharing knowledge to help others do their job better. 
  • Working independently through problems that are ambiguous in nature. 

 

What You Will Bring As A Agency Relationship Manager

  • Bachelor's degree in business, insurance, or related field preferred. 
  • 5+ years relationship management or sales experience. 
  • Strong understanding of the insurance industry and products. 
  • Excellent communication and interpersonal skills. 
  • Ability to build and maintain strong relationships. 
  • Problem-solving and negotiation skills. 
  • Strong organizational and time management skills. 
  • Proficiency in computer systems and software applications. 
  • Insurance license may be required, depending on the role. 
  •  Experience in the insurance industry, preferably with an insurance carrier. 
  • Knowledge of agency management systems and insurance software. 
  • Sales and marketing experience. 
  • Ability to work independently and as part of a team. 

The application window for this position is anticipated to close in 2 weeks (10 business days) from September 10th, 2024. Please know this may change based on business and interviewing needs.

At this time, Porch Group does not consider applicants from the following states for remote positions: Alaska, Arkansas, Delaware, Hawaii, Iowa, Maine, Mississippi, Montana, New Hampshire, and West Virginia.

 

What You Will Get As A Porch Group Team Member 

Pay Range*: $84,000-$117,600 Annually 

*Please know your actual pay at Porch will reflect a number of factors among which are your work experience and skillsets, job-related knowledge, alignment with market and our Porch employees, as well as your geographic location.  
 

Additionally, you will be eligible to receive long-term incentive awards, subject to program guidelines and approvals. 
 
You will also be eligible to receive sales incentives, subject to program guidelines and approvals. 

Our benefits package will provide you with comprehensive coverage for your health, life, and financial wellbeing.  

  • Our traditional healthcare benefits include three (3) Medical plan options, two (2) Dental plan options, and a Vision plan from which to choose.
  • Critical Illness, Hospital Indemnity and Accident plans are offered on a voluntary basis.
  • We offer pre-tax savings options including a partially employer funded Health Savings Account and employee Flexible Savings Accounts including healthcare, dependent care, and transportation savings options.
  • We provide company paid Basic Life and AD&D, Short and Long-Term Disability benefits. We also offer Voluntary Life and AD&D plans.
  • Both traditional and Roth 401(k) plans are available with a discretionary employer match.
  • Headspace is part of our employer paid wellbeing program and provides employees and their families access to on demand guided meditation and mindfulness exercises, mental health coaching, clinical care and online access to confidential resources including will preparation.
  • Brio Health is another employer paid wellbeing tool that offers quarterly wellness challenges and prizes.
  • LifeBalance is a free resource to employees and their families for year-round discounts on things like gym memberships, travel, appliances, movies, pet insurance and more.
  • Our wellness programs include flexible paid vacation, company-paid holidays of typically nine per year, paid sick time, paid parental leave, identity theft program, travel assistance, and fitness and other discounts programs.

 

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What’s next?

Submit your application and our Porch Group Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!

Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.

Porch is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.

Porch Group is an E-Verify employer. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

Porch Group

Website: https://porchgroup.com/

Headquarter Location: Seattle, Washington, United States

Employee Count: 1001-5000

Year Founded: 2013

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Home Improvement ⋅ Home Services ⋅ Information Technology ⋅ Internet ⋅ Software